Basically told us to visit or nearest location a beg for the bonus. The remaining 2 employees, both reeking of need for a shower and some other hygiene, decided to ask a female shopper what game she was looking for in lieu of one asking if they could help me. The employee's are always nice and friendly, and that is why i appreciate gamestop. When tracked, all it says is arriving late with no timetable. I do not believe there is an actual customer service department. In order to redeem rewards points you need a verification code that they never send. I have stayed on hold just to see how long it would take and have waited as long as 3 1/2 hours before finally giving up. the culture keeps me there. At that time I also purchase the reward plan. GameStop is a family of specialty retail brands and we are a global retailer of multichannel video game, pop culture collectibles, consumer electronics and wireless services, operating more than 5,800 stores in 14 countries across Europe, Canada, Australia and the United States. I called the support 800 number and I was told because I put a delivery address in for downloadable merchandise it sent a red flag and canceled my order, i did NOT. Apply Now HR Generalist 625 Westport Pkwy Grapevine, TX 76051 United States of America People Req-142193 If you preordered you were suppose to get a preorder bonus of tarot cards. . Is this your company? I called the store in Madison and asked them who was the CEO; they did not know who is the CEO for Gamestop and could not give me a number for that office. Is this your company? Find a participating store near you: bit.ly/3IeqJnx. Jim Motes is CISO and Vice President at GameStop. GameStop is a large company with over 20 million active customers, so it shouldnt come as a surprise that their lines are always busy. He said the price is now $89.99! I tried switching TVs, HDMI cables, everything. GameStop Corporate Office Interview Questions | Glassdoor GameStop Engaged Employer Overview 7.1K Reviews 4.2K Jobs 7.8K Salaries 988 Interviews 1.2K Benefits 50 Photos 1.7K Diversity Follow + Add an Interview GameStop Corporate Office Interview Questions Updated Mar 25, 2020 Find Interviews To filter interviews, or Register. Sonic Drive-In complaints contacts. Preordered bonus I was promised. No games - skins only. 2015 eCorporateOffices.com All rights reserved. Ive called you. On 2/19/23 my son went into a different game Stop Store to get a different game because he didn't like the game I purchased. ComplaintsBoard.com is a leading complaint resolution website on the Internet. i put 1 star on here because thats as low as the rate bar will let me go. Oh but you can only buy the console if you ALSO buy $50 0f accessories (games). We are confident that 2020 will continue to bring exciting new opportunities for us to engage and delight our tens of millions of loyal customers, particularly as we all prepare for the next generation of video game consoles late this year. When was GameStops initial public offering? ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with GameStop Customer Service. You guys need to stop the GOOD OL' BOY system when promoting your employees.Ive been shopping at gamestop since it was EB Games and Ive noticed that people who have been working in a position in the stores I goto for 1 or 2 months get promoted because of who they know and the others who have been there for 6 months or longer (years) and know the job in and out get over looked and left in the dust, either because they dont play on line with the District Manager or they werent from a particular store or trained by a particular person. We require contact information to ensure our reviewers are real. Cloudflare Ray ID: 7a10f9a8b999346a +1 817 467 0678. Jim's responsibilities at GameStop include global information security strategy, operations and governance. Work-life balance. Store Compliment/Issue. As soon as I called back he picked up and I said all I had was one question he then explain that he already told me they were closed I need to call back some other time that my question would need to wait until tomorrow. Called for DAYS on my lunch break and could NEVER get through (still trying). Click to reveal Desired outcome: GameStop corporate office is located in 625 Westport Pkwy, Grapevine, Texas, 76051, United States and has 10,165 employees. 2.7. At this point, I want a refund or a replacement item sent. eCorporateOffices. GameStop customer service contacts 244 complaints 59 resolved 185 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Profile GameStop phone numbers +1 (817) 424-2000 3 4 +1 817 467 0678 2 7 More phone numbers GameStop website www.gamestop.com What is GameStop's email addresses? They would be sending a replacement card to us in the mail by September 9th. Call Customer Care on 1 (866) 657-6642. Mr. Cohen led the company through its successful sale to PetSmart Inc. prior to stepping down in 2018. Check out the creepy trailer for Children of the Corn, an upcoming movie starring Elena Kampouris, Kate Moyer, Callan Mulvey, and Bruce Spence. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. GameStop was founded by Leonard Riggio, Daniel DeMatteo and Richard Fontaine. I will NEVER purchase another item from Game Stop again! ", "Even rude people laughing about it, like people losing their jobs was a comedy. Dont waste time and nerves waiting on holdDoNotPay offers a much more convenient alternative! Whoever got the package must have sent it back as required by law, but GameStop won't do anything and have my money and product too. 3.4. Business Profile GameStop, Inc. Video Game Dealers Headquarters Multi Location Business Find locations Contact Information 625 Westport Pkwy Grapevine, TX 76051-6740 Visit Website (817). Desired outcome: Box 99900. Thinking bait & switch no longer existed and shotgun sales was not a thing anymore. Before GameStop, Jim was the . Why would a third party vendor be responsible for the fraud investigation? they offer no solutions. I traded in 4 games & couldn't find anything at the time that I wanted to purchase. We called the 1-800 number several days in a row and finally when we got someone they told us we had to do a bulk order for orders over 10 games and said some one would email us with the forms. When I went to game stop after speaking to the manager he refused and gave no solution to give me store credit after sales clerk gave me wrong info or did not tell me it was in returnable .Supervisor was not very nice or helpful I will not buy from this store with him there also told his manager I was difficult. Before exiting the store, my grandson went up to the demo game stand that is by the front door, low and behold, there was the first card. Scoundrels like this need put out of business. GameStop's Board of Directors sets the standards for the organization's directors, officers and employees. In addition to information on HOW TO CONTACT GAMESTOP CORPORATE OFFICE, our site contains many other interesting information about corporate offices. It was return to the company Nov 28. I was going to buy a 3DS XL and some games. I was informed by our local Gamestop that since I hadn't purchased the extended warranty I was unable to exchange or return the gaming system, it needed to be within 7 days! This will surely increase the credibility of your complaint. The company's consumer product network also includes www.gamestop.com; Game Informer magazine, the world's leading print and digital video . Career Listings. (bad choice). GameStop has a huge selection of new and used games at fantastic prices. We are a community subreddit largely consisting of employees. *in my best Albanian sex trafficker voice, Some lady threatened to call the "Attorney General" on me because her Husband traded in their sons Xbox without asking. The card was used fraudulently online for a total of $500. He was appointed to this role in June 2021. !Or my next step is to call the BBB. Matt Furlong is the chief executive officer of GameStop. Filter Our award-winning app can help you create: And thats just the beginning! But what if you could put down your phone and do something else until a customer support representative picks up? 12,000 Employees . Name. GameStop operates over 5,800 stores across 14 countries. Purchase Date: 06/13/2022 This review was chosen algorithmically as the most valued customer feedback. I enjoy buying used games and new games because i always feel respected as a customer! I was told it was lost in transit or delivered to the incorrect address. Ok - can we buy that game. This is ridiculous! This isn't even the first issue I have had with your online orders. He presently leads the Internet and Consumer team at Volition Capital, focusing on disruptive companies in e-commerce, internet services, consumer brands, and digital media and gaming. Email receipt is on the bottom. For immediate assistance, please call Gamestop at (800)883-8895. GameStop Corp. bought a game from gamestop and it doesn't work, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I was sent an email with an offer for a 3 month xbox live membership for $12.99 I ordered online and gave my information. I received it, wrapped it and joyously waited for Christmas Day to arrive. Your review will be posted and available for anyone to read so please keep that in mind when posting personal information. GameStop Corporate Offices Phone Number 817-424-2000 - Info & Statistics Phone number to dial 817-424-2000 Call-back available NO Message & get attention NO Call picked up by a real person YES Department you're calling Corporate Offices Call center hours Mon-Fri 9am-5pm, Sat 10am-3pm EST Best time to dial 10:45am Gamestop Headquarters Address: Gamestop Corporate Office 625 Westport Pkwy, Grapevine, TX 76051 Gamestop Headquarters Phone Number: (817) 424-2000 Gamestop Headquarters Website: . Emails found on 3rd party websites I never received my order, then it took five days just to get a response from customer service. The payments I have made to PayPal and the money GameStop has. Job security & advancement. All Rights Reserved. 1-800-883-8895 care@gamestop.com Name Email Order Number (optional) Message 2000 characters left Press question mark to learn the rest of the keyboard shortcuts. I hung up and called back. Upvote Downvote. Explore reviews by category. I purchased a video game on 2/12/23 for $18.99 for my son. anyway my mother told the store clerk that we where a gamestop reward blah blah blah. This wasn't even 30 seconds from purchasing the second card, he then proceeds to tell me that he can't do a refund on the second cardCOMPANY POLICY!!! I didnt and kept on getting the runaway with no solution. Fraudulently online for a total of $ 500 the money GameStop has officially! Always nice and friendly, and that is why i appreciate GameStop security strategy, operations and.! Next step is to call the BBB, and that is why i appreciate GameStop is a leading complaint website... I wanted to purchase about CORPORATE offices help you create: and thats just the beginning, wrapped and! 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