Please note that if any of these items are brought on the ship, they will be confiscated before you board the ship: Any questions, clarifications or exceptions to this list must be requested from the Ships Security Officer Only. For all Silversea sailings scheduled to depart through March 31, 2023, cruisers can cancel and choose either a full refund or credit to be used for a future cruise booking with the line. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. Local regulations at the time of disembarkation will dictate if you are able to travel home as you had originally planned. Change to a new Voyage date up to 1 year after original Voyage date. Sir Richard Branson's . Heres a peek. Passengers who booked by April 30, 2022, for sailings departing through May 31, 2022, are also covered if local regulations prohibit them from traveling or require them to quarantine. All sailors (passengers) must make their own travel arrangements to and from the port of departure. Further, we use photographers and videographers to capture images of our Guests during their Voyage with or without enhancements for sale to those captured in the imagery. Were so excited to have you on board our gorgeous lady ships. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Virgin Voyages is not responsible for any representations or conduct of your travel agent, including, but not limited to, failure to remit your deposit or other funds to Virgin Voyages, for which you shall at all times be liable to Virgin Voyages, or any failure to remit a refund from Virgin Voyages to you. (Proof of a positive test result is required. All of our Sailors are accountable for making necessary COVID-testing plans after disembarkation from the ship. A cabin category may be changed up to 45 days of Voyage sail date, though cabin upgrades may be made inside 45 days of Voyage sail date and are subject to availability. Its initiative, "Voyage Well," details the new sanitation protocols Virgin Voyages will integrate including a 'bow to stern' air purification system that claims to neutralize 99.9 . Planning a cruise? For the safety and security of Guests, we use closed circuit television (CCTV) or other surveillance means onboard the ship. "From extensive cleaning measures, to a first-to-sea, high-tech air filtration system, the . The list of required items to bring with you on embarkation day. Booking a Voyage on one of our ships constitutes acceptance of the items listed above (but as for the Ticket Agreement, only the one applicable to you), which include these Additional Terms and Conditions. The first thing to know is that seven days beyond booking, your deposit is non-refundable. If you or anybody travelling with you wishes to cancel either your/their holiday, you must contact Shoreside Sailor Services if booking direct (through our Contact Us page is best,or call in US 1-954-488-2955; if in the UK call +44-20-3003-4919), or your travel agent or tour operator, and give notice of the cancellation. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. The FCC must be used on a sailing that departs within one year of when the FCC is issued. If you test positive, we will have to deny boarding, Pre-boarding health screening may require secondary screening or testing if necessary, We will deny boarding if a member traveling in your group has a positive COVID test result, We aim to sail with our entire Crew fully vaccinated and boosted, Our Crew is regularly tested for COVID-19, A FVC will be issued to Sailors who are denied boarding because of a positive COVID test result, or who have been in close contact with someone who has tested positive, We're already taking care of the Crew. Refund requests must be received within six months of cancellation or the embarkation date (whichever is earlier). The list of things you wont need to bring on board, 3. Editors note: This post has been updated with new information. While our ships comply with all U.S. Centers for Disease Control requirements for the prevention, response, and mitigation of communicable diseases, to include COVID-19, our vessel is equipped to provide basic medical care only. Check you've typed your email address correctly. The high annual fee is only worth it if youre taking full advantage of the cards benefits. By proceeding, you agree to Cruise Critics, Virgin Voyages Cruise Line Refund Policies. Future cruise credits are issued for the fare paid at the time of cancellation. Related: First impressions of Virgin Voyages Scarlet Lady from an expert cruiser. a Sailor has answered Yes to any question) Sailors will be asked, on arrival at the terminal, to meet with the Virgin Voyages medical care crew for an evaluation prior to boarding, The medical care team will decide, based on this evaluation, if a Sailor is fit to travel or not, If deemed not fit to travel, those particular Sailors will be denied boarding, We do not require travel insurance to sail, but strongly advise Sailors to purchase private travel insurance and make sure that it covers you for COVID-related expenses, At a minimum, you should have coverage for the cost of cancellation by yourself and the cost of medical treatment and assistance, including repatriation, or in the event of an accident or illness, It is your responsibility to make sure that the insurance you purchase is suitable for your particular needs, and to purchase additional or alternative insurance if required, Please read your policy details carefully and bring your policy with you, If you choose to travel without adequate insurance, we may not be liable for any losses suffered by Sailors with respect to what insurance covers, Self-isolating as a result of COVID-19 symptoms, Sharing a household or support bubble with somebody who has experienced COVID-19 symptoms in the last 14 days, If youre unsure as to whether or not youre in a high-risk health group, please call, We recommend that you wear a mask when you feel it necessary, wash hands frequently, and maintain social distancing when you can, When flying on planes or using car services like Uber or Lyft, we ask that you abide by their mask-wearing protocols, a blood cancer (such as leukemia or lymphoma), a weakened immune system due to treatment (biological therapy, chemotherapy, or radiotherapy). Learn more. If you book a cruise with MSC Cruises through May 31, 2022, and the voyage departs through March 31, 2023, you can change your booking up to 48 hours prior to your sailing date if you decide that you cant or dont want to embark. Ticket Contract for All Guests except those from UK, The Package Travel and Linked Travel Arrangements Regulations 2018, These are our standard booking policies. Lastly, just as a final reminder, you cannot travel if you have been advised thatyou are: If you are exhibiting symptoms or indicate on your Health Form that you arent feeling well, we may test you for COVID-19 during embarkation. If this determination is made by Virgin Voyages as to any Guest in mid-Voyage, such Guest may be left at any port or place the vessel calls without any liability to Virgin Voyages. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. Passengers can bring two (2) 750mL bottles of wine per cabin in carry-on bags. Pricing guarantees: Virgin does not offer refunds due to price drops after booking. We may desire to use such imagery/footage in our marketing or promotional materials in print, on television, on our website, on our social media sites, or other media. Please visitthis linkfor more information regarding Shore Things terms & conditions. Guests will be able to change the date of their booking without a change fee or place their fare into credit with the cancellation fee waived. What it was like on the first Azamara cruise since the line split with Royal Caribbean Group, Take a look at Carnivals Mardi Gras (yes, the one with the roller coaster), Heres a first look at Celebritys new Celebrity Apex, Cunard becomes one of the first lines to mandate vaccine boosters, A Disney cruise vs. a visit to Disney World during the pandemic, Curious about Holland Americas newest Rotterdam? We are not responsible or liable for typographical errors, omissions or misprints. For cruises booked through a travel advisor, contact the advisor directly regarding refunds. From extensive cleaning measures, to a first-to-sea, high-tech air filtration system, plus a fully vaccinated and boosted Crew our top priority is creating the safest environment possible so you can focus on soaking up your vacation. Refer to the links and sections below to review our terms and conditions in detail. Cancel booking. Sometimes it's worth a large investment to reap the benefits of a great credit card. 19952023, The Independent Traveler, Inc. Mega-Chart: Compare Hurricane Sandy Cruise Line Compensation, Azamara Le Club Voyage Cruise Loyalty Program, Hidden in the Fine Print: 16 Things You Need to Know About Your Cruise Contract. Disney allows passengers who test positive for COVID-19, who have symptoms of COVID-19 or who have had a known exposure to someone with COVID-19 in the past 14 days to request either a full refund to their original form of payment or a credit to be applied toward a future Disney Cruise Line sailing. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Welcome to help centre. From day 120 to day 46 prior to sailing, there is no refund, but you may reschedule your cruise to another sailing within one year of the original sailing date or opt for a certificate for future cruise credit. Guests with Special Needs Related: Cunard becomes one of the first lines to mandate vaccine boosters. Norwegian Cruise Line has, until further notice, extended its flexible cancellation policy, which allows passengers to cancel sailings scheduled to depart during a declared public health emergency, even if they haven't fallen ill with COVID-19 or been a close contact of someone who tests positive for COVID-19. Uber Cash and Uber VIP status is available to Basic Card Member only. Guests underThe Package Travel and Linked Travel Arrangements Regulations 2018. As the world changes, were evolving our practices and testing protocols as well. Seabourn is allowing more flexibility for travelers who arent comfortable cruising right now. United rolls out free fleetwide Wi-Fi for select flyers. 1. Receive a Future Voyage Credit in the amount paid that can be applied to a new sailing up to 1 year after the original Voyage date. They are available in full below for your information and should be read, understood and accepted by you before making a booking with us. If you must cancel the cruise: It's important to remember that 7-day cutoff on your deposit. All assessed government or quasi-government taxes and fees are subject to change without notice at any time, and we reserve the right to add a surcharge for these taxes and fees whether you have a confirmed booking under deposit or have made a final payment. Sailors will be departing, and arriving back home, from our very own, gorgeous Terminal V located at 718 N Cruise Blvd, Miami, FL 33132. there are no other COVID-specific refund policies. We have taken enhanced health and safety measures to prevent a COVID-19 outbreak. Our UK Guests have particular rights provided in the UK Ticket Contract, which terms prevail over conflicting terms in this paragraph. Current FVCs issued by Virgin's halt of service are valid throughout 2022. The line has also made allowances for anyone who tests positive for COVID-19, has a member of their party test positive or who has been deemed a close contact within 14 days of sailing. A complete look at Virgin Voyages' refund policies. Beyond that, there are no other COVID-specific refund policies. While well leave the creative packing choices up to you, there are a few things we already have on board that you wont need to bring along. Within 60 in Economy. Virgin Voyages shall not be responsible for failure to adhere to published arrival and departure times for any of its ports of call. COVID-19 antigen testing prior to sailing. Refunds will be returned to the original form of payment, less any nonrefundable deposits or cancellation fees, which will be returned in the form of FCC to be used on a future booking. If an Under-21 Adult is disembarked for a violation of this policy, the Responsible Adult will be disembarked as well. Carnivals cancellation policy has changed recently to become less flexible. Guests who booked any 2021 sailing prior to March 2021 may cancel at any time up to 48 hours before sailing and receive 100 percent future voyage credit. Any late-arriving Guest may join the ship at an approved port of call in the scheduled itinerary. We will seek your express consent before doing so. Cruisers who cancel without one of the above qualifications will be reimbursed based on the line's standard cancellation policy. While we seek to provide reasonable protection for your comfort and safety on board our vessels, we cannot guarantee freedom from all risks associated with war, terrorism, crime, or other potential sources of harm. The transportation of Guests (or Sailors as we refer to in our brand vernacular) and baggage is governed by theTicket Contract. Items 7.1 and 7.2 of the ticket contract includes . The eased protocols take effect Sept. 18, 2022 on Valiant Lady and Sept. 21, 2022 on Scarlet Lady. Passengers are able to cancel closer to the sailing date if they or someone in their travel party tests positive for COVID-19. 8. Virgin calls their FCCs Future Voyage Credits or FVCs. The list of things we recommend that you bring along with you, 5. However, sailings booked after April 30, 2021, don't qualify, so any bookings made in the latter half of 2021 or in 2022 will fall under the line's standard refund policy. At least one high-profile line is considering the idea. What happens if a Sailor tests positive for COVID on board, 6. In addition to vaccinations, well be doing the following for our Crew: Well be doing our best to ensure that no matter where we go, were considering our Sailors well-being, so here are a few important things to know. Plan Far, Far Ahead, Royal Caribbean International Cruise Line Refund Policies, Holland America Line Cruise Refund Policies, Scarlet Lady handover from shipyard to Virgin Voyages. They will receive 100% of the cruise fare paid to the original form of payment, minus any penalties or nonrefundable fees, which will be returned in the form of FCC to be used to book a future voyage with the line. COVID-19 specific refunds: Virgin is offering full refunds for those who cancel because they do not wish to be vaccinated prior to cruises that take place while COVID vaccines are mandated by the cruise line. What to expect on the day of your voyage. Thats especially true if your sailing is several months away. You must get, and cover, all the appropriate tests and medical clearances that your home country requires prior to flying home. If you test positive, you will be denied boarding. When you arrive at the port and check-in at the terminal, youll be able to pick up The Band and start your vacation with digital (sea) breeze. Virgin Atlantic Covid Flexibility Policy Issued 1 June 2022 From the start of the pandemic we quickly adjusted our policies for flight and package holiday bookings to provide as much flexibility as possible for our customers, including unlimited fee-free changes, recognising that Covid-19 created uncertainty for international travel. Virgin Voyages cannot be responsible for the financial condition or integrity of any travel agent utilized by you. Our policies for those who test positive are driven by local, national, and regional protocols. They are happy to take reasonable steps to avoid filming you where you indicate that this is your preference but you may be included unless you tell us otherwise. Unruly, abusive or aggressive behavior toward other Guests or crew will not be tolerated and may be grounds for disembarkation as well. 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