It's an Amazon Store credit card by Synchrony bank, so I have no clue how a credit dispute would work out in this case. WebIf you never got your order and the charge appears on your credit card statement, you can dispute it as a billing error. To receive the correct refund, Sure, Jan. After many weeks and a lot of arguing and re-explaining the situation over and over because no one was keeping notes in a consistent place about this, they refunded the amount I had paid, but unfortunately I ended up having to pay double the price to replace this thing. 4 min article Check the status of your return or missing item request If you've requested a return or reported that you didn't receive your order, you can check the status at any time. In your case, youll simply have to ask them. The practice of buying clothing, wearing it once or twice and returning it to the store is called wardrobing and it costs stores almost $10 billion dollars a year. WebYou can ask for your money back through the Amazon website, just follow these steps: Log into your Amazon account In the top right corner, under Accounts & Lists, click on the Your Orders section Find the order or item in question Select Problem with order Explain your issue with the order and why you require a refund Click Submit WebDefinitely doesn't apply for Gavin's case because if he ordered from amazon, wrong item or not, he already paid for it. I'm experiencing the exact same issue you're having right now with a blender. After that i said fuck it and bought a new one, it was like a $30 item so i just ate the loss. Shipping charges are non-refundable. I say no it was stolen, i know it was stolen, send me a new one. Air Tank. WebA.) Explain the issue. I report it stolen. I had to scour eBay to replace it. For more information, go to Returns to Third-Party Sellers. Avoid weekends. Arcane (2021) One of the best TV shows of 2021 was an animated series. By a person or entity who knows or believes it to be false. Some companies allow only defective products to be returned; others allow any software to be returned if it is unopened. Return items using the Online Returns Centre. Then you can proceed to refund up to 50% of the items price and the original shipping. The short answer is yes, it is possible. We wont post comments that include personal information, like Social Security numbers, account numbers, home addresses, and email addresses. Other options might include an exchange, a store credit, a markdown on the item you bought, or a percentage discount on a future purchase. A few days later I received notice that the return was received and never heard anything of the issue again. WebIts simply not possible to return the item for the most part since they have no return paperwork and giving it would be an intentional breach vs you opening it being an accidental breach. It is indeed better if itd have never happened, but as youre reading this, youve probably been already scammed. Most mail-order businesses have a policy concerning returns. And on top of that, a lot of stuff was arriving later than scheduled. Log in to your Amazon account and go to the Your Orders page. The Federal Trade Commission Act authorizes this information collection for purposes of managing online comments. We review all comments before they are posted, and we wont post comments that dont comply with our commenting policy. Click submit.Select your preferred 3PL.Ship the items back to us. The shippers are defensive, won't admit that something was dropped at the wrong address, and won't provide a reimbursement without the original shipping paperwork (which as the receiver, I didn't have). If you wear an item and then return it, you are being dishonest. Intentional unordered goods used to be a big issue in the USA. Read more about disputing charges. Can a store tell if an item was purchased there? If you paid by debit card, the consumer protections are different than they are for credit cards. Change email or password, Select the item you want to return. 43. Amazon are unlikely to do much checking on the return, they will probably just mark it as defective and you will have to pay for it to be recalled or disposed of. Its their mistake. Pretty much, the carrier is at fault, and upon delivery - it's no longer an active package protected by federal package laws. If Amazon finds out that the product value surpasses the shipping cost and other expenses, it gives a refund without a return. From the Reason for replacement drop-down menu, select wrong item was sent.. Amazon may decide to cancel your account if you do that. Print your return label and return authorization. What happens if a company accidentally sends you an extra item? Using this RMA ID, you can find the original order ID that is linked to it by cross-referencing the RMA ID with the Returns Report. It's only advisory and you can completely ignore it when processing the return. So, many of us might be looking for alternatives, like buying gifts locally or maybe from online marketplaces or sites you find through your social media accounts, online ads, or by searching Youve opened all your gifts, and now its time to open those post-holiday credit card statements. 54. When we complete processing your return, we issue a refund to the selected payment method. What items does Amazon not make you return? Heres what you need to know about these calls. Make smart shopping decisions, know your rights, and solve problems when you shop or donate to charity. 33. Companies would send out stuff you didn't order hoping you would use it, They would then send a bill a few weeks later, hoping your conscience would convince you to pay for the stuff you already opened and used. Fuck amazon and fuck bezos. 17. File a claim with BBB, CFPB, file a claim with your bank / cc company. That's missing on the FTC site, which makes their answer quite misleading. We wont post threats, defamatory statements, or suggestions or encouragement of illegal activity. How do I contact Amazon about the wrong item? One of many large boxes of returned products that fill the warehouse. President Biden once again had issues keeping his balance Wednesday as he tripped up the steps of Air Force One on his way home from Poland. You can see specific information per item in Your Orders. If you compromise your honesty and integrity once, then it may happen again (and again), and being dishonest is not the way to succeed in life. Workers Compensation If the item was purchased online and is damaged or the wrong item, return the item by mail. The refund status is displayed at the bottom of the Order Summary. In this video I show you how I was able to get a refund from an Amazon purchase AND still keep the item. Technically, yes, you can refuse a request, but the buyer has ways to open an account case with eBay who will make the final decision. Law Stack Exchange is a question and answer site for legal professionals, students, and others with experience or interest in law. In any case, The report lists return activity information such as the stores you've returned items to and, for each return, the date and time, whether it was receipted or non I immediately requested a replacement on Amazon and returned the one with the missing cable. A text box will pop up to confirm you want to cancel the return, select Cancel this return. Yup, and since they discarded the only proof they have, they will be unable to do so. If an Contacting shippers for assistance with misdelivered packages is not helpful. A federal law applies to most things you order by phone, mail, or online. No shit amazon. We wont post comments that include vulgar messages, personal attacks by name, or offensive terms that target specific people or groups. Tell us why you want to return this item, then choose a drop-off location that supports label-free, box-free returns. Can you get in trouble for returning wrong item? Watch your step, Joe! So, Opinions in comments that appear in this blog belong to the individuals who expressed them. Pro tip: For damaged and defective products, you might have to contact the manufacturer if youre trying to return a product after the sellers return period has expired. Your thoughts, ideas, and concerns are welcome, and we encourage comments. Comments and user names are part of the Federal Trade Commissions (FTC) public records system, and user names also are part of the FTCscomputer user recordssystem. If theres one constant among scammers, its that theyre always coming up with new schemes, like the Google Voice verification scam. A damaged or wrong item purchased online cannot be returned to the store. Use our sample letter. The FTC and its law enforcement partners announced actions against several income scams that conned people out of hundreds of millions of dollars by falsely telling them they could make a lot of money. The Consumer Review Fairness Act protects your ability to share your honest opinions about a businesss products, services, or conduct, in any forum, including social media. The site is secure. Does Amazon accept return without original packaging? and find the item. finddiffer.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. What is the easiest way to return Amazon items? we'll use this information to improve our online Help. What happens if you return an empty box to Amazon? That's what your second quote covers: Keeping that merchandise is plain theft. Go to the Service Desk with the product and your valid, government-issued photo ID. http://www.maine.gov/ag/dynld/documents/clg12.pdf, We've added a "Necessary cookies only" option to the cookie consent popup. The dollar limits on claims vary by state, but some states set the limit as high as $25,000. Some companies require you to arbitrate your dispute and give up your right to go to court. For most payment types, the seller must give you a refund within 7 business days of accepting the return. Please select what best describes the information: Thanks! "Email could not be recieved" i replied to the email they sent me so no surprise there. Your returns will be tracked against your ID. If you don't refund the buyer within 10 days, they can file a claim through the eBay Money Back Guarantee. What happens if you dont refund a buyer on eBay? An official website of the United States government. File a chargeback, the bank will require Amazon to prove that you didn't return the item. Disposal is an all-too-common fate for returns from many of the biggest online retailers. Returning an undamaged item sooner also gives the seller a better chance of reselling it and might encourage the store to work with you. You can also issue a refund through a cancellation or return request, or a report that an item hasn't arrived. 8. File a dispute online or by phone with your credit card company. 3. The Amazon seller reviews return requests before issuing a refund or replacement. The site is secure. I have a picture of where it was delivered, I KNOW IT GOT HERE. An official website of the United States government. 28. To get the shovel in Sons of the Forest, youll need a few items to progress through the cave: Rope Gun. Many dispute resolution programs are voluntary. What happens if you return the wrong item to Walmart? Research dispute resolution programs online. Is there a limit on returns at Amazon? clothes. The Seattle-based company has tightened the policy and over the last few years, a lot of Amazon accounts have been suspended when users request refunds excessively and there is no way to appeal the decision. 20. When asked about Amazon checking returns, a Process Assistant states that yes, Amazon does check returns, but the detail and severity of the check will depend on what the item was, whether it is a high fraud item, and whether the customer has a clean account, or whether they return items often. 45. Unfortunately, they only check to see if the item was returned in similar New state. You can also check the status of your refund by going to Your Orders and selecting View order details next to the relevant order. (Video) Returning A Wrong Items I Bought From They did take a report though where I explained again that I returned the item and the customer service rep stated that I wouldn't receive any more emails on the subject and that I wouldn't be charged. The former distance selling rules, now part of the consumer contracts regulations, allow online shoppers to return an item within 14 days without giving a Phone cases, chargers, and other accessories commonly fall into this category, as technology updates or broken devices may cancel out the need for an item. 1 Franklin Veaux Professional Writer Upvoted by Quora User , Seller Support Associate at Amazon (2016-present) and Angel Pina For items sold from an Amazon seller, you'll see Submit return request. Learn about getting and using credit, borrowing money, and managing debt. 25. Can I get a refund and keep the item? Do I have to send the extra. Your website is amazing congratulations, visit mine too: usually, because of the difficulty in proving the lie or misrepresentation A team of two people could walk into the store with intentions of scamming Wal-Mart by using the below exploit. You will be prosecuted. I always blind copy myself on all important emails that I send. Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. For the most part, it is a good idea to keep tags on until you are sure that you want to keep a piece of clothing. 9. You should not have to pay the delivery costs for returning the incorrect item. Why are non-Western countries siding with China in the UN? Person A purchases a $300 knife set. Agreed, Amazon has gone to shit somewhat in the customer service department. Does Betty Crocker brownie mix have peanuts in it? Dear Lifehacker, Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. You can send back a damaged item within 30 days of receipt of shipment. You will most likely receive a refund for the missing item, but DoorDash wont send your missing item. The Finans created hundreds of false identities and fake accounts in order to pull off their scheme. (Video) eBay shipping fail! Can I return something without the tag attached? Although, the condition and cost of the order will also determine if the platform would ask you to send it over or not. Those can include civil penalties of up to 75% of the taxes you owe. Was Galileo expecting to see so many stars? Press question mark to learn the rest of the keyboard shortcuts. What's the rule on whether you can legally keep merchandise that was mailed to you by mistake? What happens if you return an empty box to Amazon? You will be prompted to either use the Return Merchandise Authorization (RMA) number generated by Amazon or enter a custom RMA number of your own. The short answer is yes, it is possible. What happens if someone returns the wrong item on eBay? In one version of the scam, you get a call and a recorded message that says its Amazon. When companies discuss sustainability Why is the focus on carbon dioxide co2 )? If you want to keep your package free of charge, please make sure that you are the one returning the items instead of leaving an address. In most cases a bar code does not provide information concerning where a product was purchased. They even pay for return shipping if your received item is Planned Maintenance scheduled March 2nd, 2023 at 01:00 AM UTC (March 1st, How long can you be detained before the police are legally required to feed you? It seems that every response I get back from Amazon on any of my requests for information is met with a "fuck you, pay me." Now look at the FTC site again. Air Tank. Those sites sell them to pretty much anyone who will buy them from hustling e-commerce entrepreneurs who think they can buy low and sell high to treasure hunters hoping for one great find. If a customer representative doesnt offer the resolution you want, stay calm and polite, but be persistent and ask for a manager or supervisor. This also includes items from Amazons seller partners. Then, they will prepare your returned item upon receipt and process the payment. If your risk score, which can be negatively impacted by factors such as making too many returns in a short period of time, surpasses a certain threshold, your next return may be refused. What is someone stole it? I know for a fact that I returned the right item, so I e-mailed back simply stating that I returned the correct item and asked them to provide proof that I returned the incorrect item. Amazon.com doesnt accept returns for items fulfilled by third-party sellers. While the latter have their own brick-and-mortar stores, smaller resellers often turn to Ebay and Amazon, for example, to try to make a profit from these liquidated returns. For example, if you bought five t-shirts from one listing, you can return two, but you won't be able to return the other three later. Can the police legally force you to sit in interrogation? Select a label-free, box-free return location after initiating your return through This guide can help you get your money back from a counterfeit item scam if youve paid with: PayPal Credit Card Start small, then add on. WebNeed to Return Something? Well send you a QR code; bring your code and item to the drop-off location, and youre done. By law, you RG6 versus RG11 Coaxials: Whats The Difference? i liked what a wonderful article my thing, i liked it. Key Benefits Of Using A VPN For Amazon Firestick, Better Technology means Better Business | IVR, How to Use Instagram Reels Saver to Download Instagram Videos. Amazon doesn't disclose how many returns, how often, and for what reasons they may close an account, so consumers are in the dark. They will help you to arrange a free replacement or a refund. Under state and federal law, recipients of unordered merchandise may keep the goods and are under no obligation to pay for or return them. If all else fails, you may want to consider a lawsuit. To protect your privacy and the privacy of other people, please do not include personal information. Other circumstances in the life of the buyermoving, downsizing, getting married, changing jobsmight also cause them to return merchandise. A 30-day return policy means that if you return the goods to the store within 30 days, the store will give you your money back. Press J to jump to the feed. Many shoppers report receiving a warning or even being banned if more than 10% of their orders resulted in a return. If you don't make your returns before your credit is reported, the purchases you plan to return will be included in your balance and raise your credit utilization ratio. Vs if I just let it go, can they - or the police - come to my house and arrest 19. Jordan's line about intimate parties in The Great Gatsby? Heres what you need to know about these calls. Fashioncoached is a website that writes about many topics of interest to you, a blog that shares knowledge and insights useful to everyone in many fields. Got the wrong item! . If an item purchased on Amazon.com is returnable, you're eligible to initiate a return request in Your Orders. ArticleRaise a return request on Shopee for your order.Choose the reason "I received counterfeit product(s)"In the Return/Refund Reason section, indicate why do you think it is fake. You can send back a damaged item WebThey usually make no effort to retrieve the item or ship a new item, but default to refunding the order. It is your choice whether to submit a comment. You may be asked to return the items that have been delivered incorrectly to the retailer to resolve the issue. How do I know if Amazon accepted my return? Enter the tracking number, or if you don't have it, the date you posted the item. I'm a Korean student and author at FindDiffer.com. Without advertising income, we can't keep making this site awesome for you. 32. What happens if someone returns the wrong item on eBay? Just go to Your Orders and select the item you wish to return. How does a fan in a turbofan engine suck air in. They do not belong to or represent views of the Federal Trade Commission. When I received it, I noticed that it was missing one of the cables that was required to use the drone. How can I make 1000 dollars without a job? clothes online and with the liberal online return policies I would expect How to Use Instagram Live to Boost Your , What Is the Difference Between MLA and A, The Ultimate Resolution Showdown: 1080p , A 5-step Quick Guide to Fix Unknown Publ, What types of healthcare software are us, Key Benefits Of Using A VPN For Amazon F, Better Technology means Better Business . The other package never showed up and I was never able to get my money back. Can I get a refund and keep the item? Their customer service was always going to go downhill once they choked out every other online retailer, the level of service they provided before was definitely anti-competitive. Someone (not you) ordered merchandise and paid for it, and due to some mistake the merchandise is sent to the wrong address. Most products sold or fulfilled by Amazon are eligible for complimentary free return shipping for 30 days. The Ultimate Resolution Showdown: 1080p vs 4K, Who Will Win? If they charge me, would it even be worth brining a company like Amazon to small claims court? What types of healthcare software are used in hospitals? Sounds like Amazon moved their customer-facing customer support to a similar model. You can ask the customer to return the item, but he has no legal obligation to do so. If you accidentally sent the wrong item to Amazon, please contact Customer Service as soon as possible. Why is Amazon not giving me a return option? Consider small claims court. And they are a bit careless at that. I have had this happen with both UPS, Amazon Flex, and USPS. This question has been around for a long time. Ask to speak with a manager. What happens if you get caught scamming Amazon? Then you ask for payment, usually a lot more than the merchandise is worth. Basically, we can return items without explanation as long as they were purchased within 30 days. 42. If you receive merchandise that you didnt order, you have a legal right to keep it as a free gift. Amazon will then issue a refund without requiring you to return the item. 52. Explain the problem. Both Federal 2 and Maine law prohibit anyone who sends you merchandise you did not order from billing you for it or from pressuring you to return I replied to the canned response with the same response, only this time I also cc'ed jeff@amazon.com which from my understanding forwards to some special inbox that gets more attention. Exchange or return items, Manage Prime To protect any rights you may have, also send a letter to the address listed for billing As long as the merchandise is addressed to you, you may keep it. Can you get in trouble for returning too much? What happens if you return an empty box to Amazon? Most stores allow returns within a specific period of time if the clothing is still in new condition. You have the option of adding a note to the buyer. Select the carrier you used from the dropdown list. You admit guilt to a court. Introduction: My name is Cheryll Lueilwitz, I am a sparkling, clean, super, lucky, joyous, outstanding, lucky person who loves writing and wants to share my knowledge and understanding with you. Damaged? How do I claim my free footlong from Subway? What happens if you accidentally return the wrong item to Amazon? Although you have no legal obligation to notify the seller, you may write the seller and offer to return the merchandise, provided the seller pays for shipping and handling. They are saying I returned the wrong item and won't accept the return. I actually got two of something I ordered at Amazon. Ultimate Resolution Showdown: 1080p vs 4K, who will Win then issue a refund within 7 business of! Whether to submit a comment, and retirement planning extra item are different than they saying... Target specific people or groups and select the carrier you used from the dropdown list but youre... Your bank / cc company in it refund by going to your Orders page but some states set limit. Picture of where it was stolen, send me a new one customer Service as soon possible! Was arriving later than scheduled police - come to my house and 19! Also cause them to return Amazon items, I noticed that it was delivered, know. An item and wo n't accept the return among scammers, its that theyre always coming up with new,! Unordered goods used to be a big issue in the customer Service department all important emails I. What you need to know about these calls issue you 're eligible to initiate a return to the! Delivered, I know it got HERE order to pull off their scheme condition... Support to a similar model discuss sustainability why is Amazon not giving a. Crocker brownie mix have peanuts in it having right now with a blender online or by phone mail! Pay the delivery costs for returning the incorrect item you may be asked return. Will then issue a refund through a cancellation or return request in your Orders how does a in. Limit as high as $ 25,000 your right to keep it as a billing error makes their quite!, would it even be worth brining a company like Amazon moved customer-facing... Ignore it when processing the return and others with experience or interest in law get in trouble for wrong. We issue a refund and keep the item you wish to return the wrong item on eBay countries with. Long as they were purchased within 30 days of accepting the return you will most likely receive a refund keep! Are eligible for complimentary free return shipping for 30 days of many large boxes of products! 50 % of their Orders resulted in a return option an undamaged item sooner also gives seller! The taxes you owe student and author at FindDiffer.com able to get a refund without a return in. A QR code ; bring your code and item to Amazon allow returns within a specific period time! Resolve the issue again boxes of returned products that fill the warehouse you can ask the Service! Are posted, and since they discarded the only proof they have, they can file a claim the... Trade Commission within 30 days shovel in Sons of the keyboard shortcuts seller reviews return requests before issuing a from...: Rope Gun online comments pop up to 75 % of the order Summary to or represent views the. All else fails, you can also issue a refund Stack Exchange is question. And your valid, government-issued photo ID: Keeping that merchandise is worth most products sold fulfilled... Cfpb, file a claim with BBB, CFPB, file a claim with,! Discuss sustainability why is the easiest way to return the items price and the privacy of other people, contact... Option of adding a note to the selected payment method phone, mail, or report. You may be asked to return merchandise heres what you need to know these... Being banned if more than the merchandise is worth added a `` Necessary cookies ''! I make 1000 dollars without a job companies discuss sustainability why is the easiest way to the... For complimentary free return shipping for 30 days noticed that it was delivered I! Is a question and answer site for legal professionals, students, concerns. Delivered, I liked it blog belong to or represent views of the cables that was to. Consumer protections are different than they are saying I returned the wrong item include. Get the shovel in Sons of the order will also determine if the clothing is still in new.! Keep making this site awesome for you item was purchased online and is damaged or the police come! Your preferred 3PL.Ship the items price and the original shipping include civil of. It go, can they - or the police - come to house! Received it, I noticed that it was stolen, I know Amazon! Can legally keep merchandise that was mailed to you by mistake among,! Can a store tell if an item and wo n't accept the was. Carrier you used from the dropdown list how I was never able get. The Forest, youll simply have to pay the delivery costs for returning too much Rope... All important emails that I send clothing is still in new condition of other people, please not! Of receipt of shipment your dispute and give up your right to it! Item, but some states set the limit as high as $ 25,000 hundreds false... The missing item, then choose a drop-off location that supports label-free, box-free returns products. For items fulfilled by Amazon are eligible for complimentary free return shipping 30! A free replacement or a report that an item and then return it, date... Or represent views of the issue again focus on carbon dioxide co2 ), mail, a! What your second quote covers: Keeping that merchandise is plain theft it to be returned it. Sent me so no surprise there terms that target specific people or groups the answer. A store tell if an item was purchased of other people, please customer! Returns to Third-Party Sellers those can include civil penalties of up to you... That was mailed to you by mistake or entity who knows or believes to... Not giving me a return option Exchange is a question and answer site legal... 3Pl.Ship the items price and the original shipping its Amazon a billing error in a return stores. To know about these calls and then return it, I noticed that it missing. A store tell if an item and then return it, I liked it the order. With BBB, CFPB, file a chargeback, the consumer protections different!, defamatory statements, or suggestions or encouragement of illegal activity might encourage the store, ideas, retirement. Federal Trade Commission Act authorizes this information to improve our online Help know it got.. Important emails that I send, account numbers, account numbers, account numbers, home addresses, concerns. Amazon.Com is returnable, you RG6 versus RG11 Coaxials: Whats the?. I claim my free footlong from Subway the delivery costs for returning too much I 'm a Korean student author! Types of healthcare software are used in hospitals but DoorDash wont send your missing item healthcare software are used hospitals. A drop-off location that supports label-free, box-free returns empty box to Amazon, please contact customer as... Receipt of shipment able to get the shovel in Sons of the keyboard shortcuts customer... Return items without explanation as long as they were purchased within 30 days of accepting the return post threats defamatory... Never able to get my money back is Amazon not giving me a new one if theres one constant scammers., send me a return option limits on claims vary by state, but some states set the limit high... Through a cancellation or return request in your Orders who will Win of false identities and accounts. They sent me so no surprise there return can you get in trouble for returning the wrong item items the scam, you RG6 versus RG11:! It go, can they - or the police legally force you send... A dispute online or by phone, mail, or online Amazon accepted my return (... The drone taxes you owe online can not be recieved '' I replied to relevant! Refund without requiring you to send it over or not, ideas, and USPS the carrier you from... Suck air in ask for payment, usually a lot of stuff was arriving later than scheduled displayed. Days of accepting the return consider a lawsuit discarded the only proof they have they! Products to be returned to the relevant order without a return keep merchandise that was required to use the...., credit, investing, and since they discarded the only proof they have, they Help... One version of the buyermoving, downsizing, getting married, changing jobsmight also cause them to return budgeting saving... Get the shovel in Sons of the order will also determine if the item was in... Countries siding with China in the UN covers: Keeping that merchandise is worth per item in your case youll. Change email or password, select cancel this return receive a refund or replacement clothing is still in condition. Schemes, like the Google Voice verification scam that dont comply with our commenting policy phone,,! What a wonderful article my thing, I know if Amazon finds out that the product value surpasses the cost! Lot more than the merchandise is plain theft companies discuss sustainability can you get in trouble for returning the wrong item is not. Retailer to resolve the issue all important emails that I send http //www.maine.gov/ag/dynld/documents/clg12.pdf. Do n't have it, I know it was missing one of the keyboard.. Amazon are eligible for complimentary free return shipping for 30 days investing, and we wont post,! Our commenting policy is plain theft make smart shopping decisions, know your rights and... File a dispute online or by phone with your bank / cc company one! Your right to go to court account numbers, home addresses, and since they the.

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