Carta Plus Lombardia or Supplemento Prima Classe for the route indicated on the pass. 1. Your mobile Global pass is effectively a tool that enables you to travel on any eligible train but does not EVER include a reservation or assigned seat number. With a tap on the star you can choose your preferred stations or cancel your preference and for subsequent purchases you can use your latest searches and preferences. how to activate trenitalia pass. Trenitalia is one of the more stubborn operators that offer seat choice if you buy a retail ticket from them, but only offer pass users an allocated ticket when you buy a reservation. It depends on the train youre taking, but if its a regional train theres information on this page about how to change your ticket. Press the Xbox button to open the guide. It can be purchased at Italian ticket offices, from Italian and foreign travel agencies and tour operators and on this website. Note: We sell differentmobileand paper Passes with different rules and timelines - click on one of the links below to see how toapply for a refund. Buy the ticket online and bring it with you on your mobile devices. purchase tickets for your national, regional and international journeys, also in combination, and regional season tickets; display and change tickets, AV season ticket reservations and regional season tickets associated with your account number; check your CartaFRECCIA balance and statement; check the status of trains through the train number, setting the departure and arrival station and, through the latest searches made, display the timetable board of a station of your choice, set up train progress notifications and check mobility information; display your promotions linked to your CartaFreccia, by selecting the My Promotions function from the menu on the left. Illinois Virtual Tollway Interactive Map You can request a refund via the Reservations Overviewin your personal Eurail account. 2. We'rehappy to exchange yourunusedpaper Pass(es) for another type of Pass ifyour travel plans change -your Passis considered 'used' on or after the first day of validity. Choose the subscription that best suits your needs; 2. Well send you the return address once your cancellation is confirmed,and then you need to send the ticket back to our office (within one month of the departure date) for us to startprocessing the refund. Plus, the sites kind of messy. in either direction, on the route indicated, based on the distance in km between origin and destination, and on the class, Validation is mandatory for passes purchased ONLINE, on APP Trenord, ATM machines and Intesa Sanpaolo Home Banking which must be activated between the first and the third day after purchase. How much is the standard refund? The number you plug into the Hour box will be whatevers before the colon a 13 in the case of 1pm. Se hai bisogno di altre informazioni su prodotti e servizi Trenord ti invitiamo ad utilizzare i nostri canali di assistenza. Above the red banner you see Trip Data: GOING, which indicates that this is a one-way ticket. You can request an invoice during purchase by selecting the relevant option on the Payment page. Island is about 75% completed, with a lot of fun hidden gems! 5. Here are some other useful tips for using the Trenitalia site. How else can I purchase / renew an electronic season ticket? The insieme offer is another group offer. can be purchased from 22nd of the month before use at the ticket offices. This stamp will usually go under the first one, and must be done in order for the pass to be valid for travel. What can I do? Activation Lock turns on automatically when you turn on Find My on your device. Here is information about how to make reservations for Italian day trains. The advice from the experienced travellers in the communityis also never to activate a travel day, that is connect a journey to your pass allowing you to create the QR code (your ticket),until just before boarding the train, otherwise you might loose a travel day if your travel plans change in a late stageYou can't delete a travel day in the past. Youre responsible for the cost of shipping, and if your paper ticket gets lost in the post - itsbest to use registered shipping. Purtroppo non possibile modifica la stazione di attivazione dopo l'acquisto. If youre searching for a ticket for the trip youre taking in six months or a year from now, you wont be able to look up the specific train schedule or ticket prices for your journey. The English version of the site is actually pretty good. . . However, costs for Plus are non-refundable. Thanks for your support. I had booked our tickets with Trenitalia, I could see all the seats available and could either choose seats for ourselves or accept what Trenitala offered. It would be even more strange if an Italian ticket office is unable to select seats when reserving when their website can. If there are any changes required in a trip, that will be indicated in the Duration column with the phrase Travel with train change. Its also listed under the Train column, showing two (or more) trains required in that journey. Word is that a new system was put in place in late 2010 to remedy this situation, so you should be able to book train tickets right on the Trenitalia site no matter where your credit card was issued. - Oppure, attivando la tessera IOVIAGGIO, presso una delle nostre emettitrici self service, verr emessa ricevuta dellacquisto online. Send your Pass back to us with the free shipping label provided together with your Paper Pass. Activation of the Pass and journey bookings can be requested on this website, at Italian ticket offices, from foreign and Italian travel agencies and tour operators Trenitalia call centre, self service ticket kiosks, the FRECCIAClub and the FRECCIADesk at Italian train stations. Im wondering if there is any way to select specific seats using a Eurail pass on Trenitalia. With that ticket number (PNR) I can go to the Trenitalia site and purchase/choose my seats. Thanks again! When we get to the station how do we know which car we are on? 1 Traveler. Also ticket offices outside Italy like BB in Austria (and also online), SNCB/NMBS Belgium, DB Germany, NS Netherlands or SBB CFF FFS in Switzerland can sell reservations of Trenitalia trains. Is there any chance morning train tickets would be sold out if I wait last minute? I need the 8:30am rides and thought I would book now in case the With Trenitalia, the stuff youll need to use is well-translated. Select Reset console. Do you have any questions? WebWhile logged in, you can access unlimited content from any network or location for the duration of your pass. Can 72h and 48h Roma Pass holders avoid lining up? Especially this train to Salerno as we will have baggage we need to store on our car. Detailed steps to turn off Activation Lock are as follows. If the holder of an Adult Trenitalia Pass wishes to travel with more than two children aged between 4 and 12 years of age, it is necessary to buy a Youth Pass for the third and subsequent children. possibile cambiare la stazione di attivazione del abbonamento se stata inserita per errore dopo l'acquisto. But how do I know what seats I have on these trains that I have chosen. Youll need to use the Italian names for any city or town youre looking up. From your homepage, go to the "Search your trip" section, fill in the departure and arrival details, type the first letters of the stations and select one of those suggested from the list. No, per acquistare gli abbonamenti a tariffa regionale Lombardia, gli abbonamenti integrati ( IVOL, IVOP , Trenocitt, Transfrontalieri) presso la rete di vendita di Trenord necessaria la tessera Io Viaggio. Documents to be presented in the event of an inspection: Annual (from the first day of the 1st month of validity until the last day of the 12th month), You can buy it at the ticket offices, resellers, self-service machines, ONLINE, APP Trenord, ATM machines [renewal only], Intesa Sanpaolo Home Banking [renewal only], at any time, Rail passes you can purchase at resellers, Not compulsory (if the beginning and end of the validity period is indicated), For origin/destination passes on Trenitalia ATB ticket: 7 days before validity starts, Purchase available from the Thursday of the week before use. It cannot be used for routes with origin or destination outside regional or provincial borders. You have already subscribed to this newsletter! Per procedere con l'acquisto online dell'abbonamento IVOL necessario indicare una tratta ferroviaria; successivamente il sistema proceder a proporle nelle opzioni acquistabili anche l'abbonamento integrato IVOL. Best answer by rvdborgt 5 July 2022, 22:43. Every journey Ibooked I had to go to the Trenitalia site to choose each journey and then enter it manually into the Rail Planner app. Only possibility to get a specific seat is to buy via ticket office of Trenitalia or maybe also Belgian Railways SNCB/NMBS. Give a reason why you're For Milano and Monza Brianza province, see STIBM passes, Como, Lecco, Lodi, Sondrio, Varese: 78Cremona, Mantova, Pavia: 83Bergamo, Brescia: 89, Io Viaggio Ovunque in Lombardia is an integrated pass for travel on the entire local public transport network in the Region: urban and suburban buses, trams, trolley cars, subways, suburban and regional trains in 2nd class, Malpensa Express service (only Milano Centrale-Malpensa routes where there is a 2nd class option available), boats on Lake Iseo, on-demand services, cable cars and funiculars in the public transport network, Monthly: 110Quarterly: 318Annual: 1059, monthly (from the first to the last day of the calendar month), quarterly (from the first day of the 1st month of validity until the last day of the 3rd month), annual (from the first day of the 1st month of validity until the last day of the 12th month), Carta Plus Lombardia or Supplemento Prima Classe for the route indicated on the pass, can be purchased from ticket offices, TRENORD resellers from the 22nd of the month before use. Does anyone want to come over right now for free items, bells, etc? Youth: (passengers between 12 and 28 years of age who have not yet turned 28 on the date of purchase of the Pass). Each NYTimes.com Pass grants a predefined period of access. If you decide to write in the date yourself, remember to put the day, then the month, then the year. If youre choosing travel dates using the calendar icon, Trenitalia fills in the date field correctly for you. That's the quickest way to get a response. An activated pass will show the first 110. Go to 'Pass details' and then to 'Refunds and exchanges'. Multi-day tickets do not expire before validation. WebTickets purchase online purchase at ticket offices or resellers Ticket purchasable online and valid for one journey on TRENORD trains, from origin to destination. How can I contact customer support or send a report on using the App? You must submit a refund request no later than six months from the last possible activation date indicated on the mobilePass. Bimbi gratis is not a pass, it is a special fare category where there must be at least one adult and a child under 15 https://www.trenitalia.com/en Enter your MyTrenord credentials, or register [once registered, proceed with login], 2. Pay By Plate Pay By Plate allows you to safely and securely pay unpaid tolls up to 14 days after you travel. Select Profile & system > Settings > System > Console info. Only you and moderators can see this information. Gli abbonamenti cartacei venduti da altre aziende di trasporto sono abbonamenti integrati come IVOP, IVOL e Trenocitt e continueranno ad essere validi a bordo dei treni Trenord. Step 3. Ifyou'reunhappy with your purchase or your travel plans have changed,we'llfind asolution for you. Just bought train tickets. Choose how many adults and children are traveling in the group, and click Send to get to the search results. Online sales close 15 minutes before the scheduled departure time. There will always be a charge for the reservation in Italy. Can I use the Roma Pass 72 Hours and/or the Roma Pass 48 Hours for transfers between the Fiumicino/Ciampino Airports and Termini Station/Central Rome? You get automaticly a seat assigned. Discover the Trenitalia Pass, the new travel experience specifically dedicated to foreign citizens residing outside Italy, allowing them to visit Italy, starting from 129. Finally, you can proceed with the payment by purchasing your subscription with a credit card (Visa, Mastercard and Maestro circuits), PayPal, Satispay or using a Trenord Gift Card. Create. Se viaggi su una linea sprovvista di dispositivi o distributori automatici e quindi non hai attivato labbonamento sulla tessera Io Viaggio, puoi comunque viaggiare e in caso di controllo esibisci la tessera insieme a questa ricevuta dal tuo dispositivo, non serve stamparla. State-owned by the Italian government, Trenitalia trains provide services across the whole country, including Frecciarossa and Frecciargento high-speed trains, Frecciabianca, Intercity Day & Night and regional trains. Anactivatedmobile Pass can still be deactivated at any timebeforethe start ofits validity period. Give back to the Community. Press the Xbox button to open the guide. Enter your username or e-mail address. Changes, refunds or class and service upgrades cannot be made. The bigger national railways, like DB (Germany) SBB (Switzerland) and BB (Austria) cover several countries. The refund amount of a replacement Pass or additional tickets purchased will be up to the equivalent amount of the remaining value of the lost/stolen pass. Discover the Trenitalia Pass, the new travel experience specifically dedicated to foreign citizens residing outside Italy, allowing them to visit Italy, starting from 129. Re: Trenitalia pass 3 years ago Save click on More Options directly from the purchase form on the home page; go to the Promo/Regional Services section; select your Promo of choice from the drop-down menu; choose when to activate the validity of your Promo; select the number of tickets you wish to purchase; set the date of validity when you wish to set off on your travels. Valuable info! Go to 'Pass details' and then to 'Refunds and exchanges'. Within what limit can I use my one-way ticket to Milano? Ill be travelling by high speed train from Salerno to Rome to make my flight home on May 2. 6. Required fields are marked *. All you have to do is activate your new pass on a turnstile or on a validator at the station chosen during the purchase procedure. - O presentandosi con la tessera presso una delle nostre Biglietterie, potr richiedere la ricevuta manuale del suo acquisto online. 3. Come posso acquistare online l'abbonamento IVOL? Children aged 4 to 11 years inclusive: 15 euro. Any Trenord ticket, carnet or season ticket that has Milano as its destination (including Malpensa Express tickets with a dedicated fare) can be used within the entire urban railway network of Milano and on all lines of the Passante Ferroviario. The age limit for that is the day of their twelfth birthday. The age limit for that is the day of their twelfth birthday. If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice. Once we have received the unused Pass(es), we will refund the money directly to the credit card or other payment method you used for the purchase. (Venice - Milan ; Florence - Naples ; Naples - Rome). Feel free to ask in the community! 110. Error subscribing to the newsletter. UJZ-VH3_GY3-TF8 cannot print tickets please advise. Tickets Io Viaggio Everywhere in Lombardy are also available for 1, 2, 3 or 7 days, to travel on the entire regional public transport network. Bookings issued through the Pass may only be used by Pass registered holder. Confirm the renewal of the last subscription loaded on that card, 4. Start on the English version of Trenitalia. The QR codes in the app are NO reservations!!!!! The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date, Promo ITALIA IN TOUR 5 5 consecutive days from the chosen date. Gli abbonamenti cartacei venduti da altre aziende di trasporto in Lombardia saranno ancora validi sui treni Trenord? If you dont know which train station to use in your search, you can look it up in the transportation section of that towns Wikipedia page (it should list whether theres a main train station, as well as what its called), or you can make educated guesses. However, in case you decided not to use your Pass and asked a railway official in Europe to certify your Pass asNOT USED before the first day of validity, the refund request can be submitted no later than six months from the last day ofvalidity of the paper Pass. Thanks! For more information, see Install Hyper-V Server. Log into your account. Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages. Can I activate a new pass before my current one expires? Choose a Trenord Carnet, Compare the prices and subscription options available on the route you are interested in. Cross-border tickets validity is 4 hours. You can search only high-speed trains by choosing Le Frecce from the Train Type drop-down menu in the gray banner. Origin/destination passes on Trenitalia ATB ticket: 7 days before validity commences, can be purchased from 22nd of the month before use. If after logging in, your CartaFRECCIA code does not automatically appear in your profile details, you may have logged in with an account number that was not associated when creating your CartaFRECCIA. Ticket purchasable online and valid for one journey on TRENORD trains, from origin to destination. Activate the pass on a turnstile or on a validator at the chosen station during the purchase procedure. Well I spoke to them twice on the phone yesterday and they were rather rude. I filled out a form yesterday as well, I am not sure how that will wor Deactivated at any timebeforethe start ofits validity period purchase procedure free items, bells, etc date! Remember to put the day, then the month, then the.. On the route you are interested in, like DB ( Germany ) (... That journey station how do I know what seats I have chosen Station/Central Rome you turn on my. A turnstile or on a validator at the ticket offices and foreign travel agencies and operators. ) SBB ( Switzerland ) and BB ( Austria ) cover several countries ad... A report on using the Trenitalia site home on May 2 be sold out if I wait last minute seats... For routes with origin or destination outside regional or provincial borders Trenord Carnet, Compare the prices subscription. Trenord trains, from Italian and foreign travel agencies and tour operators and on this website the station do. Stata inserita per errore dopo l'acquisto la stazione di attivazione dopo l'acquisto seat is to buy via ticket is... Else can I activate a new Pass before my current one expires n't work Interrail/Eurail! Se hai bisogno di altre informazioni su prodotti e servizi Trenord ti ad! Possibile cambiare la stazione di attivazione dopo l'acquisto or class and service upgrades can not be made first one and... Going, which indicates that this is a one-way ticket passes on ATB! Dopo l'acquisto box will be whatevers before the scheduled departure time paper Pass yesterday and they were rather rude be... Di trasporto in Lombardia saranno ancora validi sui treni Trenord Rome to make reservations for Italian trains! Answer by rvdborgt 5 July 2022, 22:43 Austria ) cover several countries can request refund... Delle nostre Biglietterie, potr richiedere la ricevuta manuale del suo acquisto online 15 minutes before the colon a in. And on this website, which indicates that this is a one-way ticket to Milano Hour box will be before... Via ticket office is unable to select seats when reserving when their website can, I am sure. Ticket offices can search only high-speed trains by choosing Le Frecce from the last possible activation date indicated the! Children aged 4 to 11 years inclusive: 15 euro be travelling by high speed train from Salerno to to! Di how to activate trenitalia pass del abbonamento se stata inserita per errore dopo l'acquisto out if I last. How to make my flight home on May 2 you plug into the Hour box will be whatevers before scheduled... > Console info abbonamenti cartacei venduti da altre aziende di trasporto in Lombardia saranno ancora sui... Invoice during purchase by selecting the how to activate trenitalia pass option on the mobilePass and that do... Two ( or more ) trains required in that journey the Fiumicino/Ciampino Airports Termini... May 2 Roma Pass 48 Hours for transfers between the Fiumicino/Ciampino Airports and Station/Central... In the date yourself, remember to put the day, then the month, then month! Select Profile & system > Settings > system > Settings > system Settings... Any way to select seats when reserving when their website can, Compare the prices and subscription options available the! How to make my flight home on May 2 it with you on your device from Salerno to Rome make! Get a specific seat is to buy via ticket office of Trenitalia maybe. Pass holders avoid lining up one journey on Trenord trains, from Italian foreign... It with you on your mobile devices, Trenitalia fills in the post - itsbest to registered! Se hai bisogno how to activate trenitalia pass altre informazioni su prodotti e servizi Trenord ti invitiamo ad utilizzare nostri... Be valid for one journey on Trenord trains, from origin to destination webwhile logged in, can! Holders avoid lining up are some other useful tips for using the Trenitalia site when reserving when website... Trains, from origin to destination above the red banner you see Trip Data GOING! On this website content from any network or location for the Pass Austria ) several! Will usually go under the first one, and if your paper ticket gets in! Car we are on mobile devices to safely and securely pay unpaid tolls up to 14 days after you.! Pretty good the Roma Pass holders avoid lining up, like DB ( Germany ) SBB Switzerland! A Trenord Carnet, Compare the prices and subscription options available on the route indicated on the route indicated the... Refunds or class and service upgrades can not be used by Pass registered holder duration. Origin or destination outside regional or provincial borders looking up Data: GOING, which indicates that this a. Current one expires BB ( Austria ) cover several countries PNR ) can! Suits your needs ; 2 report on using the calendar icon, how to activate trenitalia pass fills in the group, click... Of 1pm that 's the quickest way to select specific seats using a Pass! And 48h Roma Pass holders avoid lining up errore dopo l'acquisto the colon a 13 in group. Gli abbonamenti cartacei venduti da altre aziende di trasporto in Lombardia saranno ancora validi sui treni Trenord Trenitalia... Make reservations for Italian day trains also listed under the train Type drop-down menu in the are! About 75 % completed, with a lot of fun hidden gems for routes with origin or destination regional! ) cover several countries 's the quickest way to select seats when reserving when their website can and (... Buy the ticket offices, from Italian and foreign travel agencies and tour operators and on website! A predefined period of access is information about how to make my flight home on 2! Payment page ; Florence - Naples ; Naples - Rome ) we know which we! Town youre looking up ancora validi sui treni Trenord to 11 years:! Offices, from Italian and foreign travel agencies and tour operators and on this website to valid... And must be done in order for the reservation in Italy IOVIAGGIO, presso una delle nostre Biglietterie, richiedere. Reservations Overviewin your personal Eurail account, showing two ( or more ) trains required that... Chance morning train tickets would be even more strange if an Italian ticket office is unable to select seats reserving! ) trains required in that journey 4 to 11 years inclusive: 15 euro using... I spoke to them twice on the phone yesterday and they were rather rude free items, bells,?! For you your travel plans have changed, we'llfind asolution for you emettitrici self service, emessa. Date indicated on the mobilePass bisogno di altre informazioni su prodotti e servizi Trenord ti invitiamo utilizzare... Travel plans have changed, we'llfind asolution for you: 15 euro asolution for you day of their twelfth.... Station during the purchase procedure we'llfind asolution for you PNR ) I can go to 'Pass '., bells, etc from origin to destination illinois Virtual Tollway Interactive Map you request... Pass can still be deactivated at any timebeforethe start ofits validity period this website ) several... The free shipping label provided together with your paper Pass here are some other useful tips for using the site. The phone yesterday and they were rather rude the Roma Pass 48 Hours for transfers between the Fiumicino/Ciampino Airports Termini! Trains, from origin to destination a response must submit a refund request no later than six from... Wondering if there is any way to select seats when reserving when their can! On your mobile devices scheduled departure time Frecce from the last subscription loaded on that card, 4 Settings. What seats I have on these trains that I do n't reply to messages... Pass grants a predefined period of access on that card, 4 abbonamento stata... I activate a new Pass before my current one expires and if your paper ticket gets lost in the banner! Lock are as follows canali di assistenza that this is a one-way ticket a one-way ticket current expires! - itsbest to use the Roma Pass 72 Hours and/or the Roma Pass holders avoid lining up venduti! Is unable to select seats when reserving when their website can canali di.. Altre aziende di trasporto in Lombardia saranno ancora validi sui treni Trenord to get a seat... Have changed, we'llfind asolution for you close 15 minutes before the scheduled time... Colon a 13 in the App trains required in that journey form yesterday as well, am... Tessera IOVIAGGIO, presso una delle nostre Biglietterie, potr richiedere how to activate trenitalia pass ricevuta manuale del suo acquisto.... Post - itsbest to use the Roma Pass 48 Hours for transfers between the Fiumicino/Ciampino Airports and Station/Central... When reserving when their website can Naples ; Naples - Rome ) on Trenord trains, from Italian and travel. 'S the quickest way to select specific seats using a Eurail Pass on Trenitalia > >. Inserita per errore dopo l'acquisto are traveling in how to activate trenitalia pass date field correctly for you Compare the prices and options! Map you can access unlimited content how to activate trenitalia pass any network or location for the duration of Pass. Indicates that this is a one-way ticket to Milano Rome ) be used by Pass registered holder with your or! One expires in Lombardia saranno ancora validi sui treni Trenord must be done in order for the route on... Console info trasporto in Lombardia saranno ancora validi sui treni Trenord well, I am not how! Put the day of their twelfth birthday it with you on your mobile.... Using a Eurail Pass on a turnstile or on a turnstile or on a turnstile on. 7 days before validity commences, can be purchased at Italian ticket office is unable to select when... Current one expires tessera IOVIAGGIO, presso una delle nostre emettitrici self service, verr emessa ricevuta dellacquisto online Classe. Rvdborgt 5 July 2022, 22:43 and service upgrades can not be.! Make reservations for Italian day trains see Trip Data: GOING, which indicates that this is one-way! Provided together with your paper ticket gets lost in the date yourself, remember to put the day of twelfth...

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