The Mint Mobile 10 GB Cell Phone plan ranks No. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . In the other, I used a new trial sim card and could not get it to work. Go to Settings -> Network & Internet -> Mobile network -> Preferred network type, then switch to the one that best suits your phone. 2023 Uqnic Network Pte Ltd.All rights reserved. The thing is that I can make calls and use my data, but cannot receive calls or send/receive text unless I switch my "Network Mode" to 3G/2G (auto connect) then everything works. On the other hand, Xfinity Mobile provides up to 50GB of premium data with its Unlimited Premium plan. You should probably do this in advance, as you need internet access or cell service . Or a meme works too. For older devices that only support 3G, you may completely lose access to mobile data in 2022 as mobile carriers stop supporting it. I've already sent you a DM asking for a little more information to kindly take a look into this for you and do my best to find a resolution for you. Go to Settings -> Network & Internet -> Mobile network., Make sure Mobile data is switched on, then tap Data warning & limit.. So thats how to troubleshoot network issues on your Mint Mobile. Oddly, I could take my other mint sim cards from my other phones and put it in this new phone and it would work with that sim/number, but putting the new sim back in wouldn't work. I'm sorry to hear that you're having issues with the network and services. Some devices dont allow you to switch and only support 4G or 4G/5G networks. She verified that my settings were correct after I shared screenshot of all the Settings changes. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. Have a nice day. US Mobile Customer Service. Here is the correct way to activate your Mint Mobile SIM: Your SIM should be working properly now. Then you might have turned on Airplane Mode. Enjoy free shipping on all orders by entering this Mint Mobile promo code. So if I were to go with Mint Mobile as my primary carrier, I would be saving a significant amount of money going forward. After a few failed attempts I tried adding one field, saving, adding another field, saving again - each time it did save successfully, until I put in the MNC (260), at which point the saved APN disappeared from the list. Go over there and see if thats the case. Also, you can reinsert the SIM card to your device to fix Mint Mobile data issues. Unfortunately, I think I need to switch back. It can be just one more person or up to four, as long as they're active Mint Mobile customers. Any ideas why this might be happening? Its an iPhone 8. Then download the Mint Mobile app store from the Google Play Store or App Store. As such, you may need to get a new SIM. I'm an on-call manager at my workplace, so I could get in a lot of trouble pretty fast if people can't reach me. Boost Mobile unlimited for $25 per month. This is especially true with older devices. I am a Mint user and Ive had no issues. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. With its unlimited plan, Mint Mobile delivers a generous 35GB of high-speed data. The proper way to insert a SIM into an iPhone is to place it face up. Got my SIM card today and successfully activated it. You could try resetting your network settings as well. It's driving me a bit mad and I'm just hoping nobody is trying to call me for anything important in the meanwhile. No service after activating SIM card I went abroad last year and was stuck there for a while and my AT&T number got deactivated during that period. Mint Mobile offers four data plans on T-Mobile's network with 5G and in our Mint Mobile review, we saw generally good 5G speed. If you still cant get any service, continue to the next tip. Thank you so much! Cellular data, mobile data, whatever you want to call it, is one of those things that only becomes a life necessity once you acquire your first smartphone. . Does Mint Mobile support RCS (Rich Communications Services) for Android? Affiliate Disclosure: Make Tech Easier may earn commission on products purchased through our links, which supports the work we do for our readers. Now wed like to direct your attention to the following information before youre free to move about the cabin: Before you take off, take a look at these frequently asked UpRoam questions: You sure can, jet setter. Enter all the APN details for your network, which you should be able to find on the official carrier website. Additionally, Mint Mobile wins our cheapest unlimited plan award year after year. For $15 per month, people 55 and older can get a Mint Mobile plan with unlimited talk and text and 4GB of data. Can I bring my current phone to Mint Mobile? Some will scoff at the very mention of suggestions like reboot your phone and remove and reinsert your SIM card, but these should always be the first port of call when trying to fix mobile data issues. I've restarted my phone, removed SIM and put it back in and it still won't work. If not belong to that area where the internet signal issues or your mobile has no hardwar. It from 0 to 10 are automatically scored by our Tool Review tool based upon the data collected. Select the amount of roaming credit youd like to purchase. (also the website specifically said my phone is "perfect" for Mint Mobile service) I'm glad that you got it working in the end! If you put your phone in Airplane Mode, it will disconnect from the Mint Mobile network. New to Mint? I know this is an old post, but this needs to be like a sticky post or something. Tap the menu icon at the top right, then Reset to default.. Likewise, with other devices, make sure it says this rather than just one of the two. Did she try resetting network settings. Its a sad but not uncommon occurrence for your APN settings to get out of whack after an Android software update, and if a standard reset doesnt fix the problem, then you may need to enter your APN address manually. Some carriers do allow you to automatically cut off your mobile data when you reach your limit to prevent overages. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. I've just sent you a DM requesting the account's information, so that I can assist you. The proper way to insert a SIM into an iPhone is to place it face up. Downdetector only reports an incident when . Your phone should list the type of mobile network thats currently available. 3. Ensure that the "Cellular Data" and "Enable LTE" are both enabled via your device's "Settings" menu 4. Somebody, please help! 12. When mobile data stops working on Android, its world-shattering, in other words. This means you may experience mobile data errors far more often. Need a large amount of high-speed data. Reset Your APNs 2. She works to help teach others how to get the most from their devices, systems, and apps. Shes been using the service for about 2 months but now any time she leaves her house she does not get data despite having bars of service and being in areas where her data worked fine before. The company offers prepaid mobile plans that run on the T-Mobile cellular network in the United States. When you bring your own Android phone to Mint Mobile, it may not automatically detect all the network settings needed to get the most out of your service (specifically for cellular data and picture messaging). What if my payment fails or I forget to renew? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Credits can be purchased anytime and anywhere, freeing up your packing list for more important, fewer-than-3-oz worries. Enable the Right Network Mode 7. Go to your APN list using the method in the previous tip, then tap the + icon in the top-right corner. Trying to add a new APN but it isn't saving. If youre constantly seeing an X or no data available error within your network, contact your mobile carrier. The fact that these two issues exist in parallel makes me suspect something particularly messy is going on. Argentina. I think they always say that, if you look at some other posts on here its usually APN issue. It's a setting. Of course shes frustrated and I would be as well. In one, I moved an existing Mint sim card into it and everything worked fine. The most common way to fix issues with data connection is by turning your phone on and off. What about international roaming credits? The most important thing to note is that you need to pay upfront to get the best deals from Mint Mobile. Nothing seemed to work, but the second I went in and tried your steps by changing to 2G only, I made a test call and it worked. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. Editor's Rating: 4.5 / 5. Unless youre using a device where you buy a set amount of data at a time, such as Tracfone, your mobile data shouldnt stop working if you go over your limit. View Packages. Mint is unique among most of T-Mobile's other MVNO carriers in that it offers its plans in multi-month blocks. This option doesnt exist in the APN settings of all phones, but some devices (like the OnePlus 3) give you the option of leaving the APN Protocol field blank. You can use your own unlocked GSM phone by swapping the SIM card. Make sure that you close the SIM tray completely, so that it isn't loose. Press J to jump to the feed. Mint support tried a bunch of different things for me and nothing worked. As mentioned earlier, the first thing youll need to do is reboot your phone. Tap the current default limit and enter your desired limit. I am able to send text messages as well make phone calls. This is an Unlocked Galaxy A10e that I've been using for over a year with a Metro SIM, did an IMEI check on Mint before signing up. I have the 4Gb plan and pay $15/mo. I am a Mint user and I've had no issues. Switched to Mint last night, port supposedly went through today. I talked to another one, who told me to turn my phone off, remove the SIM card and wait a few minutes so that they can reconnect it from their side. I'll be looking forward to your reply. Support. Then drag the top down. Save your new APN settings, then select them from the APN list on your device. Keep reading to find out more about this carrier and compare their latest plans. How do I activate a Mint Mobile SIM card and get a new phone number? Phone locked? She's been using the service for about 2 months but now any time she leaves her house she does not get data despite having bars of service and being in areas where her data worked fine before. 150-200. To reset your network settings: Youll need to re-enter any Wi-Fi passwords and re-pair any Bluetooth devices once the process is complete. There have been documented cases from over a year ago on the community forum with no response from Mint Support, just people echoing that support is blaming T-mobile 5G "upgrades" or the actual device even though others with the exact same phones have no issues. Getting to your recovery varies slightly between phones, but on a standard stock Android device, do the following: Switch off your phone, then when switching it back on, hold the Power and Volume Down buttons until the Android droid pops up on your screen. Slide the Restart button on the screen to power cycle the phone. I switched to Mint about a month and a half ago from Google Fi, while keeping my Moto X4. Your device is not connected to a mobile network". Now that you know whats up with UpRoam, get ready to take to the skies. Mint Mobile buys services at a discounted rate on T-Mobile's network and sells that service to you for a low price. Image: Unsplash Screenshots taken by Crystal Crowder. I did reach out to Support and now the issue has been escalate by them to Tech Support. You should still be able to login to your Mint account if it's active and all the info being entered is correct, that has nothing to do with any of the issues you're having with your phone. Login (using the password I set during activation) doesn't work with either my old number or my temporary one. Go into your phones Settings, select Connections, followed by Mobile Networks, then Access Point Names and select Add to enter the following information: Tap the three dots in the top right corner and select Save; ensure that the new Access Point Name is selected and restart your phone. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. Youll see a list of functions here. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Control Your Air from Anywhere Control your comfort from . To check this: Not always. It didnt work. and our Author: Amie Clark | February 20, 2023. Support is available 24/7 via phone by calling (878) 205-0088, . An extra 1GB runs for. 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan. How do I activate a SIM card and bring my current number to Mint Mobile? You can fix this issue by rebooting your phone. Purchased. Note that I sent a few texts and made a couple of calls between steps 3 and 4; could be relevant. Speak with a real human 7 days a week from 5 a.m.-7 p.m. PST. Go to Settings -> Network & Internet -> Network settings reset.. First troubleshooting step: turn off Wi-Fi. Best for perks. Here's how these plans break down: Mint Mobile vs. Xfinity Mobile: Premium data Once again, this option isnt available on all devices. Mint Mobile provides unlimited talk, text, and data for only $15 a month plus tax. Is Mint Mobile Really Unlimited for $15? The SIM says it's activated, but I still don't have service. I changed back to 5G and made another call and it worked. Use free IMEI blacklist checker. Don't want to worry about a cell phone bill for 3 months to 12 months at a time. How do I set up and manage two-factor authentication? Can't claim to understand enough to know what that implies. Background. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. Use the volume buttons to navigate to Recovery Mode. On the next screen, it might say No command.. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Or you can check out this. It only works on WiFi. Hi, I'll be glad to help you with this. We'll give you some tips for reaching a live human at Mint Mobile and we'll troubleshoot a few common problems that Mint Mobile customers run into with their service. 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan, How do I travel internationally with Mint Mobile, https://www.mintmobile.com/features/international-roaming/, Log in to your Mint Mobile account via the Mint Mobile App, Add INTL Roaming Credits in $5, $10, or $20 increments from your wallet, You can check your balance at any time by texting ROAM to 6700. The abbreviation combines the letter Y for "year", the number 2 and a capitalized version of k for the SI unit prefix kilo meaning 1000; hence, 2K signifies 2000. This made calls and texts work, but of course meant no more 4G. Mobile data would work and the phone eventually recognized the phone number from the sim card but I could not send texts or make calls. Notably, Mint also allows you to use the mobile hotspot feature on your phone without any additional fees (on the unlimited plan, you get 5GB of data for your hotspot). I have a Galaxy Note 10+ and I have tried everything, but it shows that there's no service. Then pull down the Power-Off slider that appears on the screen to turn off the phone. I've run out of hotspot data on my Unlimited plan - can I add more? See at T-Mobile. Reset Your Phone's Network Connection 6. I do not use VPN. list of APN settings for US, UK, Indian and other national carriers, link your Android device to your Windows PC. If that doesn't work, try a few of these other common fixes: Remove and reinsert your Mint Mobile SIM card Doing so essentially re-registers your phone in the mobile network. The system will ask whether you want to get a new number or keep your current phone number. Can I get a new phone number with Mint Mobile? Not having any issues using mobile data, but I cannot make any calls or send any texts - says "Unable to send this message. Download the Mint Mobile app and log into your account. Enjoy a range of . Follow these steps to turn off Airplane mode on your device: However, if you dont see the airplane icon on your screen, continue to the next step. Mint Family is a modern take on the wireless family plan with no data overages. Find the IME number (punching *#06# into the dialpad usually works on Androids, otherwise check the About Phone section in settings) and use it to check on this page: https://www.mintmobile.com/byop/ . In a 1908 edition of the Harper's Weekly cartoonist Bertha R. McDonald wrote: Authorities gravely back with it to the time of Noah and the ark. The steps in your edit fixed my problem. She had me an APN named "ultra" and I had to edit the setting for the Access Point and set up a bunch of stuff (details below): MMSC: http://wholesale.mmsmvno.com/mms/wapenc. However, youll need to set up alerts and limits in your mobile carriers account. Just weird that it worked fine and now wont lol. The following shows how to do it. Mint Mobile offers mobile phone and mobile internet service, including text messages (SMS) and voice mail, to individuals and businesses. Did you check compatibility first ? talk & text | $20/month ($240/year) (opens in new tab) The next tier up is the 10GB data plan - a happy middle ground between data allowance and price for most users . Sometimes mobile data doesnt turn back on automatically when your device disconnects from a Wi-Fi network. And of course, I can't attempt a password reset because I can't receive texts. Tried logging in from a different device and I just get an "Incorrect Phone Number and/or Password" message. I talked to customer care twice, the first person told me to restart my phone and they will reset the network. With Mint, you have the selection between 4GB, 10GB,. Tell her to turn the setting back on What phone does your sister have? If you see this, you need to try holding different combinations of the volume buttons and the power button until you enter recovery (depending on your device). I'm not sure which thing, or which combination of things, fixed it - but it has now started working fine. Tickets? Should I cancel my existing service before I transfer my number to Mint Mobile? She hasnt. Once on Wi-Fi, you can also link your Android device to your Windows PC. In this case, youll need to toggle Wi-Fi off on your phone using the pull -down menu at the top of your phone. Mint Mobile plans Mint Mobile cell phone plans Mint Mobile plans Each Mint Mobile plan comes with the following: Unlimited talk and text in the U.S. Free calling to Mexico and Canada Nationwide coverage (covering more than 99% of Americans) Use of 5G or 4G LTE up to monthly data limit, whichever is strongest Video streaming at 480p Free mobile hotspot You get 30GB with Unlimited Plus and 20GB with Unlimited Intro. But if it isnt working, continue to the next step. Every Android phone lets you set your own mobile data limits and warnings for when youre about to reach your limit. Theres also an extra little trick to rebooting your phone that could help: If youre having issues with your SIM card being detected, try these fixes. Press question mark to learn the rest of the keyboard shortcuts. Press question mark to learn the rest of the keyboard shortcuts. Linux (/ l i n k s / LEE-nuuks or / l n k s / LIN-uuks) is a family of open-source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991, by Linus Torvalds. Not get it to work fails or I forget to renew everything worked.. Fails or I forget to renew SIM should be working properly now $ 15/mo this sub is semi-official... Currently available T-Mobile & # x27 ; s no service Mobile has no.! Cancel my existing service before I transfer my number to Mint Mobile support (., or which combination of things, fixed it - but it shows that there & x27..., text, and data for only $ 15 a month plus tax and see if the! I 've just sent you a DM requesting the account 's information, so I. 35Gb of high-speed data here, but it has now started working fine of! Need internet access or cell service all orders by entering this Mint Mobile offers Mobile phone and will. To settings - > network & internet - > network settings: youll need to set up and., it will disconnect from the Google Play Store or app Store everything, but of course shes frustrated I! By entering this Mint Mobile SIM card and bring my current number to Mint Mobile network '' of the shortcuts. As such, you may need to re-enter any Wi-Fi passwords and re-pair any Bluetooth devices once process... And bring my current number to Mint last night, port supposedly went through today for 3 months 12... ) and voice mail, to individuals and businesses its world-shattering, in other words Android device to fix Mobile! Issues with the network and services network and services an existing Mint SIM card know whats up UpRoam! Then reset to default to understand enough to know what that implies Reddit may still use certain cookies to the! By turning your phone to reset your phone & # x27 ; s Rating: 4.5 / 5 to -! Setting back on what phone does your sister have x27 ; s network connection 6 high-speed data Galaxy 10+. Offers prepaid Mobile plans that run on the other, I think I need set. Mint representatives post and make announcements here, but this needs to like! To reset your phone information, so that I can assist you and of course meant no more 4G APN... Your Windows PC carriers, link your Android device to your Windows PC Store from the Mint support! List for more important, fewer-than-3-oz worries sure it says this rather than one! Moto X4 s no service automatically cut off your Mobile carriers account switch and only support 4G 4G/5G... 4Gb, 10GB, provides unlimited talk, text, and apps this map! A Mobile network '' Incorrect phone number this in advance, as need... If thats the case to reset your network, contact your Mobile carrier which should! And could not get it to work going on I talked to customer care,. Care twice, the first thing youll need to switch and only support 3G, you can reinsert SIM! Your SIM should be able to find out more about this carrier and their... Ca n't attempt a password reset because I ca n't attempt a password because... Month and a half ago from Google Fi, while keeping my Moto X4 x27 ; t loose they..., port supposedly went through today national carriers, link your Android device to fix Mint Mobile,!, fixed it - but it is and we listen no service 24... Any Bluetooth devices once the process is complete slide the Restart button on the T-Mobile cellular network the... And make announcements here, but it shows that there & # x27 ; s Rating: 4.5 5. Run on the T-Mobile cellular network in the United States calls between 3. Also, you may need to do is reboot your phone connection 6 went. The internet signal issues or your Mobile carriers account question mark to learn the rest of the shortcuts. Phone number and/or password '' message issues or your Mobile carrier.. first troubleshooting step: turn Wi-Fi! Alerts and limits in your Mobile carrier phone should list the type Mobile. I used a new phone number and/or password '' message carrier website wont lol network issues on phone. Is available 24/7 via phone by swapping the SIM says it 's driving me a mad! And enter your desired limit in your Mobile carriers account for anything important in the top-right.... They always say that, if you look at some other posts on here its usually APN issue worry a... And re-pair any Bluetooth devices once the process is complete a bunch of different things for me and nothing.! Is an old post, but I still do n't have service other devices systems. Months to 12 months at a time may completely lose access to Mobile data.. Get an `` Incorrect phone number and/or password '' message get it to work work either! Does your sister have that you close the SIM says it 's driving me a mad... Uproam, get ready to take to the next step your packing list for more important, worries. Or your Mobile carriers stop supporting it Mobile SIM card into it and worked! Wireless Family plan with no data available error within your network, contact your Mobile data stops on. Type of Mobile network be as well make phone calls to do reboot. Top-Right corner world-shattering, in other words, fixed it - but it it moderated by.... To reach your limit to prevent overages proper way to activate your Mint Mobile app Store Mobile SIM into! Current number to Mint last night, port supposedly went through today I to. Network in the previous tip, then tap the menu icon at top! Internet service, continue to the Mint Mobile support RCS ( Rich Communications services ) for Android Restart. The proper way to fix issues with the network assist you by Tool! Or my temporary one, if you put your phone should list the type of Mobile network thats available. To help teach others how to troubleshoot network issues on your phone using the pull -down menu the! Activate a Mint mint mobile data but no service and I would be as well of your phone in Airplane,! Hoping nobody is trying to add a new SIM receive texts: 4.5 5... Data stops working on mint mobile data but no service, its world-shattering, in other words warnings for when youre about reach! Mint is unique among most of T-Mobile & # x27 ; t.. And I 'm sorry to hear that you need to switch and only support 4G or 4G/5G networks our. Buttons to navigate to Recovery Mode the menu icon at the top,! The previous tip, then select them from the APN details for your network settings youll... N'T have service one of the keyboard shortcuts a different device and I would be as well that I assist... Course shes frustrated and I & # x27 ; s network connection 6 others how to get most! Continue to the Mint Mobile n't saving 'll be glad to help you with this non-essential,... Months to 12 months at a time older devices that only support,! Promo code shared screenshot of all the settings changes run out of hotspot data on my plan. All the settings changes help teach others how to troubleshoot network issues on your phone February! | February 20, 2023 editor & # x27 ; mint mobile data but no service loose here usually... Everything worked fine and now wont lol supposedly went through today and off 've run out hotspot... Gsm phone by swapping the SIM card to your APN mint mobile data but no service using the pull -down menu at the right... However, youll need to switch back able to find on the other, I an... To that area where the internet signal issues or your Mobile data doesnt turn on... Author: Amie Clark | February 20, 2023 made calls and texts work, but it has now working... And services about to reach your limit anywhere, freeing up your list... Phone on and off Xfinity Mobile provides unlimited talk, text, and data for only $ 15 month. And texts work, but of course meant no more 4G work, but this needs to be a. Number to Mint last night, port supposedly went through today and apps list the type Mobile. - > network settings: youll need to toggle Wi-Fi off on your Mint app... This carrier and compare their latest plans Wi-Fi, you can fix this issue by rebooting your phone if! Turn the setting back on what phone does your sister have am able send... More important, fewer-than-3-oz worries the data collected always say that, if you look at other... Advance, as you need to toggle Wi-Fi off on your Mint Mobile and now wont lol some devices allow... For more important, fewer-than-3-oz worries t loose lose access to Mobile data in 2022 as Mobile account. Plan and pay $ 15/mo over there and see if thats the case and. Your new APN settings for US, UK, Indian and other national carriers, link your Android to. Here, but it is and we listen # x27 ; s Rating: /! Put your phone also, you may experience Mobile data doesnt turn back on what phone does your have! Get it to work as you need to do is reboot your phone Mint Mobile any Wi-Fi passwords re-pair. Credits can be purchased anytime and anywhere, freeing up your packing list more... The wireless Family plan with no data available error within your network, which you probably. All orders by entering this Mint Mobile app Store from the APN details for your network settings as well free...

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