9.6 For some events we may offer the ability for you to purchase Missed Event Insurance in relation to your Resale Tickets, from our third party provider. 16.7 Any notice provided under this Ticket Exchange Policy shall be delivered upon receipt and shall be deemed to have been received at the time of delivery (if delivered by hand, registered post or courier) or at the time of transmission (if delivered by email). You can save unused, undated tickets for a visit at another time as Universal tickets dont expire unless otherwise stated in the fine print. This fall, Onward State wants to change thatagain. Discover millions of events, get alerts about your favorite artists, teams, plays and more plus always- secure, effortless ticketing. 4.4 We cannot guarantee that Resale Ticket listings will be published and active within a certain time or that listings will appear in a particular order or in any search results, or that listed Resale Tickets will sell. The best way to describe a ticket swap is like it's a refund and rebuy in a single transaction. Click the links below to navigate around or have a scroll and read it all! A full-service national event ticket marketplace. 8.1 We reserve the right to de-list any listings and/or cancel any orders selling Resale Tickets on the Ticket Exchange if: (a) You fail to comply with any listing conditions under clause 4.3; (b) You are a business seller and fail to comply with clauses 4.3(g) or 6.4 and/or applicable law or regulation in relation to trading as a business; (c) You fail to supply a buyer with the exact Resale Tickets ordered (including by way of a failed delivery or where the buyer receives Resale Tickets that do not match listed Resale Tickets or order confirmation); (d) The buyer is denied entry to the relevant event through no fault of their own as a result of any act or omission by you (including any failure to comply with the terms of this Ticket Exchange Policy and/or any terms and conditions applicable to the Primary Ticket and/or any other applicable laws and regulations). 14.5 We are not responsible for the actions or failures of any Venue, performer, promoter or other Event Partner. There is a lovely baby change inside the Royal Exchange, and lots of cafes around the area. We reserve the right to cancel any orders that we reasonably suspect to have been fraudulently, without any notice to you, and any and all Resale Tickets obtained as part of such orders will be void. For some deliveries, a signature may be required. You may also be required to provide a valid VAT invoice in respect of the order when requested to do so by a VAT registered buyer. You are eligible for a ticket exchange if: Your order/confirmation number is formatted as 12-2345/FLO; Don't worry though - you'll still be able to get into the event. We reserve the right to take such action we deem reasonably necessary in the circumstances to address any such behaviour towards our staff or representatives. We will try to cover everything you need to know to make your ticket exchange a smooth and seamless process. Yes, Ticketmaster makes it easy to manage your Exchange listing. If you bought tickets online, you already have an account - just sign in. Further information on how we use your personal data can be found in our. 9.8 Upon entering payment details and clicking "buy now", you are expressly authorising us, acting as disclosed agent on behalf of the seller, to debit or authorise payment via the method of payment provided by you. 12.2 The headings used within this Ticket Exchange Policy are for reference purposes only and do not affect its interpretation. You have nothing to worry about if you buy your ticket during the off-season and the prices surge a few days later. If you don't know your Record Locator, you can find it in the confirmation email you received when you booked your trip. via a Ticketmaster call centre or on any of our partner sites), along with orders made via our Groups department; and. For accounting purposes in relation to cancelled events, your unused physical Resale Tickets must be received by us within 14 days from the date of the cancelled event. The mediation shall be conducted in accordance with the, 15.8 Nothing in this Ticket Exchange Policy affects or restricts your statutory rights, your right to make a complaint to Trading Standards or another appropriate regulatory authority, or your right to pursue court proceedings or other forms of dispute resolution such as through the. This programme allows the exchange or cancellation of certain tickets up to three days after the original order was placed. Further information on how we use your personal data can be found in our, 9.19 If you have any questions or concerns following the purchase of Resale Tickets, you should contact Ticketmaster using our. You can consult all applicable terms and conditions here. Gift cards cannot be used to make payments for Resale Tickets. Its always best to check with Ticketmaster or the event organizer directly to confirm whether ticket exchanges are allowed or not. Where we make any such changes, we shall post the updated version of this Ticket Exchange Policy on our website. You should contact us using our. You can add or remove guests from a reservation, but you cant give out an extra Universal Studios ticket if they already have someones name on them. Click the button to transfer tickets and follow the simple steps onscreen to transfer to your friends. 7.2 We reserve the right to cancel orders and issue refunds to buyers where, in our reasonable opinion, a buyer is legally entitled to a refund for any reason and/or pursuant to clause 8, in which case no payment shall become due to you. Pink dots indicate Fan-to-Fan Resale tickets, which cant be purchased via an exchange. 10.1 Many Resale Tickets will be delivered via e-delivery directly into your Ticketmaster account and you are responsible for ensuring that you log into your Ticketmaster account and download the Resale Tickets in good time prior to the event. Ticketmaster exchange tickets option helps its users to exchange the ticket for a different date than purchased ones if due to any reason user isnt able to attend the event. If you are not contactable within our required timeframes, this may lead to order cancellation and/or the terms of clause 8 will apply. Unfortunately, tickets purchased through third parties cannot be altered using the official app(s). 4.5 We reserve the right to delist any Resale Tickets if: (a) you fail to comply with any listing conditions under clause 4.3; (b) you are a business seller and fail to declare yourself as such and/or fail to comply with applicable law or regulation in relation to trading as a business; (c) of the circumstances at clause 2.7(a)-(e) apply; and/or. Universal is super strict about their tickets, so I wouldnt recommend trying to push your luck. You can change your ticket date by calling the Universal Orlando Guest Contact Center at (877) 589-4783 or Universal Hollywoods Ticket Center at (866) 258-6546. If you do not agree with any revised version of this Ticket Exchange Policy, or if you cannot comply with it, then you must not list, sell or purchase Resale Tickets. BUYER TERMS (BUYING AND USING RESALE TICKETS). please confirm with the box office cashier that the ticket you purchased is in fact for the 3-D presentation. Furthermore, Ticketmaster acts as the ticketing agent for those who are promoting or otherwise providing the event for which you have purchased tickets. (c) You must ensure that you make the tickets available for collection by the relevant carrier (if applicable) at the specified time and date. I've been to every continent except Antarctica, and I always looking for the next adventure. 14.1 To the maximum extent permitted by law, we (including our affiliates, parent undertakings, subsidiaries, and their respective officers, directors, employees, agents, legal representatives and sub-contractors) and our relevant Event Partners shall not be liable for any loss, injury or damage to any person (including you) or property howsoever caused (including by us and/or by the Event Partner): (a) in any circumstances where there is no breach of contract or a legal duty of care owed by us or the relevant Event Partner; (b) in circumstances where such loss or damage is not directly as a result of any such breach (save for death or personal injury resulting from our or an Event Partners negligence); or. On movie and theatre pages, you can change the date with the date selection tool or by selecting a different day of the week above the listed showtimes. Once the recipient accepts your offer, you will not be able to cancel the . You further agree and acknowledge that we are in no way responsible for the accuracy or suitability of any calculation or payment of taxes to any tax authority on your behalf (whether as a buyer or seller). Therefore, we make no warranty in relation to any goods or services provided by sellers or any acts or omissions of any users (whether buyers or sellers). 2 nr. Re: Possible to change ticket dates at Universal and Disney? (b) all orders for Resale Tickets that were confirmed prior to and at the time of cancellation of the event will be cancelled and the relevant buyers of such Resale Tickets will be refunded (and any buyers already in receipt of the Resale Tickets may be requested to send them back to us). If they already have an account, be sure to use the email address associated with their Ticketmaster account, so it's even easier for them to accept their tickets. Remember, the receiver's email address must be different to the sender's email address. Less missing out, more going out. Sellers are automatically notified when an order for their tickets is placed, and must confirm the order to finalize the purchase. 10.6 In certain circumstances, where delivery is delayed, you may be required to return the Resale Tickets to us. Can I Change Universal Tickets Bought Through a Third-Party Seller? 5.5 When dispatching physical Resale Tickets: (a) You must not attempt to deliver tickets by any method other than as instructed by us. Please note that this may mean that if you choose to offer for sale any Primary Tickets using the Ticket Exchange, you will lose the benefit of any non-ticket elements of a package and/or any upsells you purchased from us if they are reliant on the Primary Ticket. If in doubt about any of your tax obligations, you should seek specialist tax advice. (h) You must ensure that seated Resale Tickets listed together are seated together, which means that the seats must be consecutively numbered and adjacent to each other. NetworkBuildz aims to help people to connect, communicate and collaborate in secure and better way. Inside your account, locate your order and choose Transfer Tickets, select who you'd like to send them to and how they should be delivered (send link via text message or email). Once a buyer has safely received their Resale Tickets, you should delete and/or destroy all records of the relevant buyers personal data. You should be able to do so online or through the My Disney Experience mobile app as long as your tickets are linked to your My Disney Experience account. Tickets Can I exchange my tickets to a different day? If you no longer can attend then you can either give/sell the tickets to a friend or sell the tickets on Stubhub. (c) tickets that were first purchased from any third party agents, venues, promoters or other sources (including Groupon). In exchange for an initial payment, known as the premium, the insurer promises to pay for loss caused by perils covered under the policy . Ticketmaster only allow to change the tickets 24 hours before the scheduled event or in some cases 48-72 hours prior to event. 3.2 By listing, selling or purchasing a Resale Ticket using the Ticket Exchange, you acknowledge that you have read, understood and agree to be bound by the terms and conditions of this Ticket Exchange Policy, which form a legally binding contract between you and us in relation to your use of the Ticket Exchange. Now Select the preferred Payment receiving method on your screen. A per ticket exchange fee may apply. With undated multi-day passes, they may not expire, but use-by dates kick in after your first visit. You can consult all applicable terms and conditions here. Why TicketMaster Changed (or downgraded) Your Seats! 5.8 If for any reason you are unable to fulfil any orders for Resale Tickets in accordance with our instructions, you must contact us immediately via our, (a) you must follow all our instructions in relation to the same and provide all information and documentation required by us for such fulfilment; and. Check ticket status. Some third-party sellers can adjust your ticket for you, but it almost always comes at a fee. Re: Possible to change ticket dates at Universal and Disney? (f) You must declare yourself as a "business seller" if you are listing the Resale Tickets in the course of a business (or if we in our sole discretion determine that you are doing so) and/or are otherwise deemed to be a "trader" for the purposes of applicable laws and regulations relating to online trading and consumer protection (as such term is defined in such laws and regulations). As for new tickets you will have to buy tickets for the date you would like to attend. To exchange or upgrade the tickets on Ticketmaster, go to orders under My Tickets Section and click See Details or My Events option and Click the Sale button. Sports Concerts Theater. 5G Deployment Options: Know All in Details, 5G to 4G Interworking: Handover Call Flow, Is Cox Down Right Now or Outage: How to Fix Guide, T-Mobile SIM Card Replacement: What to Do When SIM Card is Lost or Damaged, What is 6G, 6G Vision: Full Detailed Analysis, T-Mobiles Poor Signals Indoor: Improve and Boost Signals Guide. Some Ticketmaster Articles, you might be interested to read: If you're trying to access the Ticketmaster using website or app and Read more, At some point, you might face problem when trying to transfer your Read more, Have you ever encountered an error message that simply says, "Oops, something Read more, TicketMaster is one of the most popular ticketing platforms in the world, Read more. If you provide a delivery address that is different to your billing address, it is your responsibility to ensure that delivery is successfully received, and we shall not be responsible or liable for any non-delivery and/or refused delivery in such cases. Unfortunately, no. As a resale marketplace, Vivid Seats lists tickets that come from a vast network of sellers, all of whom own or manage their own ticket inventory. 14.8 We cannot control the acts or omissions of third parties using the Ticket Exchange. How to Fix Facebook Marketplace Newly Listed Not Showing, How to Delete Zelle recipient in Chase Bank App, How to Fix Ticketmaster Pardon the Interruption Error, How to Transfer Tickets on Ticketmaster, Step by Step Process. This contract ends immediately after completion of the event to which the order relates. (e) You must not include any documentation or other materials in the envelope containing the tickets (i.e. Or you can try to exchange the tickets from your account if it supported. All prices are displayed in the currency that they will be charged in, and we accept no responsibility or liability for additional charges you may be subject to by your credit or debit card provider, or any currency exchange rate fluctuations, which are entirely at your risk. 3.3 We reserve the right from time to time to make changes to this Ticket Exchange Policy. Yes, and it takes just a few seconds to create one. Please note, if you receive a notification of a failed delivery, you must notify us of the same within 30 days of your "Dispatch Confirmation Email" being sent in order to be considered (we are unable to investigate any failed delivery issues after this period). 5.4 Upon receipt of the order confirmation, you must follow the exact instructions provided by us in order to fulfil the delivery of the Resale Tickets (including the instructions set out at clause 5.5 when dispatching physical tickets as opposed to e-tickets). Administrative and handling fees of 2.5 per ticket apply. Missed Event Insurance Terms and Conditions, European Union Online Dispute Resolution Platform, 1.2 We operate an online marketplace where you can purchase primary tickets and resale tickets, as well as other items in connection with events. (b) You may not list Resale Tickets for sale above the price that you paid for the tickets. Steps to Exchange Tickets on Ticketmaster: Below are the in details steps to help you out on exchanging or upgrading the seats on Ticketmaster: You will be able to exchange or upgrade your Ticketmaster tickets only if the event is at least 24 hours away and also if you purchased your tickets directly from Ticketmaster. skip to content. The format usually includes a combination of numbers and letters. 3.1 In order to sell or purchase a Resale Ticket using the Ticket Exchange, you must be 18 years old or more; be able to enter into legally binding contracts; have a Ticketmaster account, and have a valid credit or debit card issued in your name. If you want to change the date, you're usually going to have to buy brand new tickets for the c Tap Sell on the ticket group and set the number of tickets that you want to sell and how they're split. You can add your tickets to the app, but you arent permitted to make changes. Once this happens, you are backed by our 100% Buyer Guarantee and the seller is guaranteed payment in exchange for fulfilling your order. Then how do I transfer my ticket to another friend if I am unable to attend due to work schedule the next couple months? Is Universal CityWalk Free? Can I Transfer Ownership of My Universal Tickets? 10.5 Please allow as much time as possible for your Resale Tickets to arrive. If a buyer opts to cancel their order, they will be refunded. When you buy a Resale ticket, we do our best to reissue them in your name. Please see one of our theatre managers if you have any questions regarding 3-D . Refund and Exchange requests are subject to conditions that are outlined in our Purchase Policy. If you are unable to attend an event and want to attend another event instead, best option would be to sell your tickets through the fan-to-fan exchange program and then purchase the tickets for the event you would like to attend. 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