. When you submit to the feedback system, you can expect a response via email or letter within 15 days . I then asked about making a change to my credit report and they told me to file a dispute with the credit bureaus and that Nelnet WILL NOT challenge it. I was automatically switched over to them from Sallie Mae. The interest accrual process is also criminal. Someone must answer for this. This website is Firstmark's web-based loan origination platform. Cancellation and Refund Policy, Privacy Policy, and Never was I informed this was not a federal loan program with the dept of Education. Started with Sallie Mae, sold to ACS, then Nelnet. Nelnet too, at the beginning was federal loan , why they transfer? These loans taken for education while going to college in Illinois. Nelnet took over my loans in 2022 without my consent. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement I will never be able to get from under this. Count me in!! I dont remember ever being given any choice about who I wanted to have service my loans. Clearly, the language involved in the voicemail is inaccurate, as the United States Department of Education has no involvement with the Plaintiffs Student Loans, the plaintiff said. I also have been making payments for many years. They will not remove it from my credit history. Please add me to the class action. Nelnets service agents have given me extremely costly bad advice in the past and I feel this is due to the very company that is supposed to be serving me in the best way is also the owner of my loans and is benefiting from every costly error/decision I made regarding my loans based on their agents advice. I thought nelnet was a federal loan too. Plz add me to this lawsuit. We thought my sons consolidated loans were federal loans. FirstMark V is a $380 million early-stage fund focused on seed and Series A investments, while FirstMark Opportunity III is a $270 million vehicle dedicated to follow-on investment in portfolio . Last April, I too learned that I was ineligible for the CARES in regards to student loans. So now If Biden forgives 10,000 I may not be included. I have nelnet student loans as well and would like to be added to this list. Even I was under the impression my loans were backed by the federal government. Nelnet has student loans in my persons name. Who can you trust? Half of that 300. Where did all the money I paid to Nelnet go? The lifetime education interrupted my studies and I was influenced with misleading loan information. My amount due has trippled over the years for mistakes in regards to forbearance and IDR. Plaintiff is directed to refile her Response in case 22-cv-5545 by 11/29/2022. I am in the state of Texas, I sure I am not alone. I also was under the impression that they were a federally backed loan servicer. A company called American Student Assistance led me to believe that my payment each month was going toward the interest on my student loans. I have been impacted on my credit report as well which places me in a fragile place as well with no resolution to this issue only to find that when dispute takes place a persons name is returned with credit report dispute results that is an insider trader with Nelnet. Nelnet mow claims they are not federal loans my master promissory notes say otherwise! I have. Nelnet bought my Everest college loan cant get rid of them. I would like to be included in the lawsuit also. I also have Nelnet and thought the borrower loans was a federal loan. My loan was then transferred to Mohela 07/2022 and it wasnt until August/Sept that my payment count went from 0 to 32, the pandemic months only. I am so frustrated b/c Nelnet is refusing to honor this arrangement. Please add me to this class action. It should be serviced by another company. Which was Broadview entertainment Arts University (B.E.A.U). I found out last year my loans were not or no longer are federal loans when I tried to get assistance because rising health insurance premiums and family medical bills pinched my budget too much to afford to pay any longer. Now finding out its considered a private loan. of Ed/Nelnet. I have a student loan with Nelnet that started at about $20K and now its $111K. Firstmark also provides servicing for Brazos Loans originated through this website. Now its $13k Correspondence: Firstmark Services, P.O. I had no idea that they are private student loans. class action lawsuit for atripla. For years, I took the path of least resistance and conflict by not pushing. Nelnet told me they are private loans now. I have Nelnet loans, and I also have dual reporting on my credit history, for loans that are over 10 years old and still being reported by both Nelnet, and Navient. I too thought that my loans was Fed. I recently got my tax document and it said I had only paid them 1.400 dollars in interest for 2020 yet Nelnet says the interest compounds daily, and I am paying it monthly. Now years later, Im learning I deceived. I currently have my student loans, $18,123.71 worth, through Dept. You must then use private student loans, which I could never get (on fair terms/rates). As it is, I will be paying loans into my 60s so ridiculous. Corporate Office 2023 Gold Canyon Dr. San Antonio, TX 78232. I also tried to log onto the website and it rejected my info. I dont know how this is legal, plus they switched loan companies without letting me know. It was also split into 2 separate loans and is accruing large amounts of interest. On April 19, 2022, ED announced several changes and updates related to Income-Driven Repayment (IDR) plans to include adjustments to borrower accounts, several one-time loan forgiveness actions, and new policies. My ex-husband and I have comaker loans and they are highly predatory. I called to make sure I didnt need to do anything for each account as I was not aware it was like that bc my bill was never broken down that way in line or with my paper copy, nor had it ever been discussed with me, I brought up the fact that the only reason I could see it was because of the app. So generous of a company that is collecting more than 50% more on my unsubsidized federal stafford loans than the original principle. I was told if I did that, I couldnt qualify for any forgiveness for a minimum of 10 years. I was surprised. Please add me to the class action lawsuit against NelNet. Wells Fargo paused mortgage payments for some customers without asking. I have also received calls from Nelnet representatives identifying themselves as federal student loan representatives. Excuse me? Thanks for publishing this information. I want in. Have payed on Principal before, but you have to jump through a lot of hoops. I need to trace back how did I end up at Nelnet. So here I sit with 3 loans in default and 1 not and the DOE way of setting up your repayment without them taking your taxes is insane. They have racked my balance up to 42000 when I had Great Lakes it was at 35000. NOT ONE PENNY went toward Principle balance. When I did this, I discovered all my money going towards future payments. Please see my post, sounds like a similar experience never knew they consolidated me into a private bank held loan! I never chose to have my loan sold in the private market. Seeking an attorney as soon as I type this. (Attachments: #1 Exhibit A-State Court Complaint, #2 Exhibit B-State Court Docket, #3 Exhibit C-Envelope, #4 Civil Cover Sheet)(Bruggenthies, George) (Entered: 10/10/2022), Docket(#1) ATTORNEY Appearance for Defendant Loan Science, LLC by George Michael Bruggenthies (Bruggenthies, George) (Entered: 10/10/2022), U.S. District Courts | Finance | that was calling me. I even bought my first modest home to escape soaring rent rates. I feel scammed. Firstmark Services is a joke, they keep going against my directions. Please add me to the class action. I would love to find out my rights in regards to NelNets deceptions. Firstmark Services Student Loan Review 2022 in United State (U.S) Filed in Loan, Student Loan by TMLTStaff on March 30, 2022. What can be done about it now? It wasnt until this year that I realized differently. They are a Black Hole. P.S. The school I did my schooling at university of phoenix lied to me. Story is too long to tell but I was declared a full and favorable disability decision by a FL county disability judge. Her belief that her loan was federally backed was reasonable as a result, the class action lawsuit claims. But will we get justice?? 0 complaints for Firstmark Services. The briefing schedule on defendant Loan Science, LLC's motion to dismiss #6 will stand. I finally changed over after the Cares Act became implemented so thankfully I will get the balance of my loans now forgiven but I will not get a refund which I do think Nelnet should have to give back for the extra 2 years that I have continued to pay my loans. The entire time I was lead to believe that my loans were still federally held. and discovered that I could transfer my loans to the federal goverment plan. So Who dropped the ball, and why was no attempt made to collect for almost 5 years? for 15 + years Nelnet is insisting that they are private. Nelnet has a scam going with these loans. I would very much love to be added to this lawsuit. I never receive any correspondence from them when I ask. I chose Nelnet because I thought they were federally backed and I would qualify to take the parent plus loans and move them to my daughter. I tell the rep what Im reading and she confirms that I have a commercial loan. 2:21-CV-03048 | 2021-07-07, U.S. District Courts | Other | Please contact me I have Nelnet who used to be Salie mae. Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join! Same boat my initial loan was for 14k. I also have a student loan with Nelnet, I didnt know I could not find employment for the field I was studying with a back ground of mine until I was almost finished with school. I was misled please contact me. Nelnet wants $24000.00 from me and Ive paid like 5 grand 3X on what was originally a $4400.00 loan from salliemae. I have paid $34,758 of my $41,200 student loan off and now theyre saying I still owe $38,099. I have been paying for >10years and still owe more than when I started payments. Designated as Magistrate Judge the Honorable Jeffrey T. Gilbert. If theres some way to take these fs down, I am in. (nsf, ) (Entered: 10/11/2022), DocketCLERK'S NOTICE: Pursuant to Local Rule 73.1(b), a United States Magistrate Judge of this court is available to conduct all proceedings in this civil action. I thought Nelnet was part of Department of Education. Im currently on a forgiveness program to which I have to certify for every year, for 20 years, before they would forgive the rest of the loans that are confusing split up into sections , all accruing its own interest. Nelnet should do more to help but they just want to make money. I did not realize they were not until the CARES Act came out. Nelnet has been reported for fraudulent behavior more than once now. I still have federal loans that are on hold but am getting phone calls everyday from Nelnet to pay. Are there any current lawsuits about the misrepresentations? This is awful. I only found out that it wasnt federally funded from trying to obtain my w-2 from the IRS where it was stated Nelnet didnt qualify for a student loan proof of identity. This company never lets you talk to anybody when you call, and they just tell you this is the only option and if it dont work will turn you over to collections. Please help. Call the federal student loan line for help. I also had this loan and the pressure, the cost of living and the monthly payment made it very difficult to move forward. I have had Nelnet Student loans for decades. I found out upon calling Nelnet to inquire about the Covid relief that my loans were not. Not at all. Its not fair. My student loan is with Nelnet. Nelnet is mis leading and confusing. Teacher Loan Forgiveness. I was lead to believe Nelnet is a goverment backed vendor. Nelnet will not give me my discharge back. I have a Nilnet loan that i thought was a Federal loanI have been paying 300/month since 2005 and still owe 41,000 on a 53,000 loan. You can change these settings at any time. Been in disability since the 90s, also states in nelnet paperwork that they make a decision if a person is disabled or not. At least thats what I was lead to believe. Nelnet failed to remove a loan from my student aid account that was returned. never knew that I was with nelnet and not a gov loan agency. It just ended in March and there is absolutely no way that I can pay the ridiculous amount that they want for a payment every month. To loses all those years of services is horrible. Nelnet denied me the application saying that I did not meet the qualifications for the program due to the years I received my loans. I started out borrowing $30,000 and due to refinancing with Nelnet, forbearances and capitalized interest from the Income Contingent repayment plan I now owe $152,000. Id like more information on their operations as well. Ive not been eligible for 0% interest or student loan forgiveness as Ive been repeatedly lied to in this process. I have made monthly auto debit payments for over 10 years and work in their qualifying forgiveness jobs as a Special Education Teacher. When we call, the right information should just be provided to us when we ask for it. Yes, we're a student loan servicing company - but we're much more than that. I feel abused. Im trying for an fha loan and they are stopping me. I was pretty bummed. Act to pay down debt on my student loans by directing all payments to individual loans rather than spread it across all 8 loans without interest penalty. Years later the interest keeps accruing. They informed me that it takes a year to verify my illness(I sent all Ssdi medical records second time). Before commenting, please review our comment policy. I was mislead by Nelnet as well. Log in to view your account information. They shut down a couple of months after my graduation. This lowered my credit score 120 points. M-F 7 a.m. - I live in Punta Gorda, Florida, so I hope I can be included in this class-action lawsuit. I feel I was mislead from start to finish. Whether you are successful or not against this predatory, clearly rigged system, I wish you luck. What??? However, Nelnet still owes me the money I paid in. A called a few months ago and was told my loans dont qualify for the CARES act deferment program. Have questions? I didnt contact Nelnet again until June 12, 2020 about who owns my loans because I was one of the lucky ones who did not lose my job and I felt grateful for that fact alone. I have a nelnet loan from 2008..i owe on. I currently have a Nelnet account. Your email address will not be published. Add my name to the class action! Also of note during my entire time with Nelnet my balance never went down and actually went up, which they could never explain to me. I think they say I am paid ahead until sometime in 2023. Mine are from late 90s and early 2000s. How did my federal loan become private? I was under the same impression that my student loans were federal loans. But I received a email for President Biden administration stating I did qualify for forgiveness. Nelnet lied to me saying I did not qualify for the Covid relief because they are government backed loans. I have NelNet Loans but I was advised by someone to consolidate all my loans. Firstmark seeks an order referring the parties to arbitration with respect to the claims set forth in Tashanna Golden's complaint, and argues that the Federal Arbitration Act requires that this Court compel arbitration pursuant to an . I am from Indiana & my original Student loans have been bought from other companies or changed company names 4 times. I found out a few days ago that my student loans are no longer federal loans. I would like to be included in the class action against Nelnet. SSA says that their administration(SSA) has been told NOT to give out BPQY anymore due to this company nelnet trying to use the SSA disability scale to forgive loans. I paid them a lot of money before I realized this! I had Sallie Mae loan automatically transferred to Nelnet and also assumed it was a federally backed loan. We have been divorced over 18 years and they will not, nor never let us separate our loans to pay. And the login is StudentAid.gov Im in shock! Their story on how to do this changes monthly! They also insisted that my payment be bumped to $450 from the $150 I had been payingIm a teacher in rural Oklahoma..thats almost 1/4 of my pay check. While currently on the phone and trying to take advantage of the Covid Repayment Extension, the rep is beating around the bush with why they cant give me an extension with CONSOLIDATING my loan. There is no end in sight. I have Nelnet and this is getting ridiculous. These people are preying on students who are simply trying to make a better life for themselves. Big banks.To be clear I have paid thousands over the years 6 years from retirement with this monkey on my neck. I have never made any payments on the loans due to financial hardship. Need loan forgiveness since they are private. I need all the help I can get with this situation! Same as everyone else. Not sure how they got a hold of part of it. It is a financial anchor around your neck. This applies to certain schools or educational service agencies that serve primarily low-income families. On 10/10/2022 Myrick filed a Contract - Insurance lawsuit against Firstmark Services, LLC. It used to be great lakes, and sallie mae. I was never given any document as to what my loan bal.was or accrued interest just a statement showing amount garnished. I was under the impression my loans were backed by the federal government. Im not sure how that is possible when they were federally funded when I went to school. I owed around $8,000, now I am in debt for $21,000. The loans were owned privately by a bank, credit union or other lender but not the federal government. I had my loan set up for automatic withdrawal for years, called to inquire about the public service loan forgiveness after working in a Title 1 school for ten years and was informed I didnt qualify because they had set my payment up to be 17 days late*(not actually late and no fees attached but according to their fine print it couldnt be more that 15 days late) I didnt pick the date, they did. We have requested IBP and even went through Federal Student Loan process and are told we do not qualify for lower payments. I feel used. They were all sold to Nelnet. Act passed, I went to Nelnet.com to see if I qualified because all of my loans are subsidized or unsubsidized federal stafford student loans. I went from a student loan forgiveness program which then automatically enrolled me in nelnet after I cleared up my defaulted loans and they took my tax refund. Yes, I have a open student loan with Nelnet. I have two loans through Nelnet. I received a call in 2011 to enter income based plan, the capitalized interest was 23000, then I received a call in 2017 to enter a revised income based plan, they stated it would lower my payments, but received 27000 in additional capitalized interest, after they said that they would not capitalize my loan again. Public Records Policy. 25 years of loans, I have a loan with Nelnet and I am having a hell of a time in reaching them online for my taxes. of Education. Original loan being $7,000 with interest almost $20,000!! Nelnet is trying to say I am really behind my loan payments as well even though the president extended the payments. I called Nelnet about the Cares Act. Some time ago, I was told by nelnet my loans do not qualify for the cares act interest rate freeze. All of my student loan are nelnet which drop my credit score drastically during the care act. My loans started in 1993- 1996, I have had many loan servicers. I wouldnt be surprised if Nelnet is in the middle of changing their name & pulling some wool out their butts in order to save face & collect peoples money in the future. Extremely confusing and upsetting. I have $15,000 outstanding since 2014 and was told I had to get a loan to continue studies for my Bachelors. Is it too late to be included ? The agent told me my loans were owned by Ascendia GLHEC. My fiance is also having problems with nelnet in 2015 he contacted senator Tammy Baldwin office for help. IT WAS A LIE. built for you shopify store. Everything online told me I could make payments on interest and principle if I wanted to. I was misled too. What changed? What can I do. Im on disability and Im not sure what happen to my loan one day it was 2800 then it 4800 I have two loan like that nelnet told me these were gov loan not a private loan. Also, Remington college lied about their placement numbers and was keeping peoples grant money. I am just finding out through this post that Nelnet is not a Government backed loan. The parties can also express their consent to jurisdiction by a magistrate judge in any joint filing, including the Joint Initial Status Report or proposed Case Management Order. 05/10/2021. Have questions? NelNet even has them listed on their website as being Stafford loans. Isnt that considered a lie by omission? Nelnet/Great Lakes took one year and a second application before they finally responded. They have seriously mislead us, Have received several calls and voicemails saying they are from the dept of ed. After a short wait, she came back and told me, yet again, that my loans were held by Ascendia GLHEC. 1:19-CV-07373 | 2019-11-07, U.S. District Courts | Civil Right | I submitted my TEPSLF paperwork again 11/2021 to studentaid.gov, which their rep. confirmed as being received 01/2022 but nothing was done with that paperwork and no counts updated or even showed. Please help me also. Please add me I thought my helmet loans were federally backed as well. Now its 12/2022 and my count is only at 62. I was taken advantage of by Sallie Mae & Navient as well. Misrepresentation and lies. When I contacted the department of Education FASFA they told me that I do have federal loans because they could see the active in there system and the Nelnet is the student loan servicer. I would like to be considered for loan forgiveness. Some Democrats urge Biden to cancel $50,000 in student debt. What is going on here and who can help us? This case has been related and consolidated with case 22-cv-5602. Had them since I graudated in 2016, and still paying off loans to this day. How do we join this lawsuit. As shes talking and as the conversation begins to sound extremely weird, I Google Nelnet and came across this information. Now all of a sudden nelnet has it and my balance went back up by $5000.00 in one month!!! I have a Nelnet loan that enforces itself as a federally financed servicer and will never come off my credit report. Please add me to this lawsuit. What incentive does any student loan servicer have to provide good service if they are allowed to own the very debts they service. I, too, have loans at Nelnet -been paying for decades with some deferment periods peppered in. Im in the U.S. District of Southern Florida, but financed and attended all years of Pharmacy School for Doctorate degree from Nova. The Nelnet class action lawsuit contends that this kind of messaging left Nelnet student loan borrowers to believe their loans were federally held. Shutterstock. I did not know my loans were not given by the department of education during the process of receiving them back in the 90s through 2008. I will never pay this debt off at this rate. Now my credit dropped so significantly, I cannot get a loan or a credit card. The plaintiff says that despite never communicating with the defendant nor having any prior business relationship with the companynor providing anything resembling authorizationFirstmark mailed a notice in June 2018 informing her it would now be servicing her account. I have Nelnet. Thank you I just consolidated all my loans with nelnet. Thats almost the same thing that happened to me. Thanks. Nelnet came out of nowhere. I just found out today (12/14/21) that loans from 2006 and 2007 are not federal student loans. My principal balance is now approx $28. Its highway robbery. My student loan is being transferred from Great Lakes to NelNet,Im very concerned. Yep, nelnet some how own my loans. I guess I need to do my homework on this before blindly just sending off money. The parties can also express their consent to jurisdiction by a magistrate judge in any joint filing, including the Joint Initial Status Report or proposed Case Management Order. Own the very debts they service frustrated b/c Nelnet is insisting that they were federally held but. Salie Mae left Nelnet student loan servicer have to provide good service if they are stopping me not. Right information should just be provided to us when we call, the cost of living the! On defendant loan Science, LLC she confirms that I was told by Nelnet my loans Firstmark. Loans was a federally backed as well all those years of Services is a goverment backed vendor have $ outstanding. The ball, and why was no attempt made to collect for 5! 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