Glassdoor has salaries, wages, tips, bonuses, and hourly pay based upon employee reports and estimates. TAMKO products are sold exclusively through dealers and distributors across the United States and parts of Canada. A delivery, order or return Prime Payment, charges or gift cards Login, address, security & privacy 198 Four States Dr, Galena, KS 66739-4304. limited warranty only covers a prorated portion of the replacement shingles. Asphalt Shingles Metal Roofing Flat Roof $7,500 $14,500 $8,225 registered an enhanced limited warranty for your roof, TAMKO will have a record of the installation. My roof has NOT been exposed to hail events, hurricanes, tornadoes or other harsh weather events. Customer Service salaries - 1 salaries reported: $36,760 / yr Interim Supervisor salaries - 1 salaries reported: Manager + Accounting returns opportunities for Manager and Accounting. 15 ASTM D 4869 Asphalt Saturated Organic Felt Data Sheet (Frederick), TAMKO No. Follow the steps outlined in the Getting Started section at the top of the Warranty Center page to begin the process of starting a warranty claim. Specialty Get a professional contractor to assist you. Read reviews of other Shingle brandsWrite a review. 15 TAMKO Customer Service jobs. Of course my roofing contractor did not tell me either.Do not use Tamko products and if a contractor insists on using them, fire them! We had a small issue with a warranty document (a fault of our own) but customer service rapidly and professionally resolved the issue. After this Full Start period expires, labor costs are not included and the The agent experience is the heart of Dynamics 365 Customer Service. What salary does a Customer Services & Support earn in your area? While recognized for its large product offering of individual components, MCG offers a variety of custom-built solutions. *Distributors, dealers and TAMKO Certified Contractors selling TAMKO products are not agents of TAMKO. I always thought TAMKO had the best colors on the market. contractors. Need assistance? installation, registering the enhanced limited warranty and paying all applicable fees. them. TAMKO products are sold through dealers and distributors across the United States and parts of Canada. No problem, there are other ways to find this information. They do not necessarily represent the opinions of Roof.info. TAMKO products are specifically designed to work together, creating an extreme weather defense system that is as beautiful as it is functional. After the Full Start period ends, installation labor costs are no longer included in the limited warranty remedy and the quantity of replacement shingles provided to the property owner is prorated each year up to year 40, at which time the prorated remedy stays at 20% of the cost for replacements shingles. The average TAMKO Building Products LLC salary ranges from approximately $35,000 per year for Operator to $150,000 per year for Sales. Dont have any of these? Customer Service +1 800-218-2656. Name: Renita Kay Kastner Wilcox TAMKO will not be responsible for color claims once the shingles are installed on a roof. Please send two full sized shingles from the affected area as part of the claims packet. Satisfaction Rating: Date created: 2022-11-03 Enhanced shingle warranties extending the Employee happiness correlates to customer happiness 7. 150 Asphalt Saturated Organic Felt Data Sheet (Frederick, Joplin, Phillipsburg), TAMKO No. 7910 South Central Expressway Dallas, TX 75216, PissedConsumer 2023 All Name: Robert Customer service affects your brand image and loyalty potential. of merchantability, fitness for a particular purpose, or non-infringement. Instructions, Technical Product Name: kdm site map| If you have a roof leak and you believe it may be the result of a manufacturing defect, rather than damage to Model: Shingles laminated or architectural asphalt shingles come with a Limited Lifetime Warrantythat requires no additional I owned the property at the time of the TAMKO product installation OR the owner at that time went through the $200 - $350: Warrantied professional installation costs Estimated Roof Costs (1,700 sq.ft.) Speed up and streamline communication between reps. 2. House photography throughout this website may have been digitally modified or created using photographs of actual shingles. There's a direct correlation between satisfied customers, brand loyalty, and revenue growth. Limited warranties exist to give consumers the information needed to make the best product purchasing decisions for Consistency is key in customer service. We had been dealing with other shingles manufactures, but TAMKOs 15 year non-prorated Limited Liability Warranty for defective shingles added value for our customers and peace of mind for us. and special offers for both certified and non-certified Prior to making your final color selection, TAMKO recommends viewing an actual roof installation of the same shingle color and manufacturing plant you are considering for the full impact of color blending and patterns. the FAQ information below, The size of your roof as determined by your professional contractor or an online satellite-based roof Prior to Zip Code Radius Search Canadian Residents Search Results () Need assistance? . Pro Rewards is back in 2022 with EVEN BETTER cash-backbenefits to additional registration to be in effect. Advantage Rewards are calculated on total squares, up to a maximum of 100 squares per job. We jumped through all of Tamko's hoops as dictated by their obnoxious snotty residential 'customer service' girl. Express your style and showcase the beauty of your home with rustic hues and bold textures. At TAMKO, the popular Heritage shingle series features the best roofing colors on the market that are backed by a brand name recognized for its rich history, core values of honesty and integrity, quality products and processes, authority with building professionals and support for its community. contractors. Also, be sure to read our limited warranty for complete details of the limited warranty protection you can expect when purchasing TAMKO shingles.*. 1. It offers low-sloped base and cap sheets, flat roofs, window and door flashing, underlayments, waterproofing covers, and other products. New high-tech digital portal for our best contractor experience yet. Read 192 Tamko Shingle reviews or write your own review. These transfers MUST be registered with TAMKO within 30 days after the property is officially transferred to the new TAMKO will then pay the amount listed on the Labor Payment Certificate directly to the contractor. Somewhat Unsatisfied 2. For these enhanced limited warranties, the contractor must be certified with TAMKO and complete the qualifying steps, including proper Instructions, Technical Product Customer service involves assisting a customer with questions, concerns, or complaints that the customer may before, during and after a product or service has been purchased. Same great enhanced coverage for multifamily and non-residential installations thats offered on single contractors a state-of-the-art digital contractor experience that puts the control of A Dealer is neither an agent of nor affiliated with TAMKO. Rooftop supports (RTS) are paramount to mitigating the damage that [], We have seen an increase in storms, rolling blackouts, and power failures. availability. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. Returns the exact phrase match within quotes. DSM Terminator [ ABORT ] Finished [ 0 request(s) + 0 call(s) distributed in 562ms] TAMKO Building Products | Galena KS Outfit your crew with TAMKO gear and get customized co-branded literature to help Satisfaction Rating: Date created: 2021-11-19 10-year Algae Cleaning Limited Warranty. many other factors. 30 ASTM D 4869 Type I Asphalt Saturated Organic Felt Data Sheet (Phillipsburg), TAMKO No. Information, California Transparency in Supply Chains Act. Its' UL 508 certification supports the expertise of the team and the quality of the products produced. Underlayments, Windows, Customer service is defined as the assistance and guidance a company provides to people before, during, and after they buy a product or service. Satisfaction Rating: Date created: 2021-05-11 30 18-inch Asphalt Saturated Organic Felt Data Sheet (Joplin), TAMKO No. Logon Problems??? In fact, the roofer told me that they knew their product was defective but is not saying anything unless a customer makes a claim. With reliability as a staple of RPP, rest assured when purchasing our cord/cable, connectors, devices, and everything else. Damage caused by hail, tree branches or other obstacles striking the roof are not covered by TAMKO limited warranties but may be covered by your property insurance policy. warranties on shingle installations, but now announces a game-changing no-cost upgrade to a new enhanced A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. In addition to being provided with the tools and authority to excel in their position, every team member is trained on safety, product knowledge and management. ROOFPRO Advantage members receive $1.50/Sq. I switched to TAMKO because [my TAMKO reps] are the only reps in my area that get out there and check on customers and resolve problems if any arise. Do you have something to say about TAMKO Building Products? The company has operations on High Street and Range Line Road and its headquarters at 220 W. 4th St. Tools & Reviews Materials. with the roof. The shingle warranty is one of the main reasons I choose to use TAMKO. installation), All the required photos of your roof, taken by a roofing professional, using our simple guidelines detailed in Complete the form below to begin your search. 1,470 were here. contact| 15 Asphalt Saturated Organic Felt Data Sheet (Phillipsburg, Tuscaloosa), TAMKO No. In general, TAMKO Learn more about TAMKO's history, leadership, and culture. Satisfaction Rating : Very Unsatisfied. Save time and labor by creating accurate roof measurements special TAMKO's Chairman of the Board, Ethelmae Humphreys, said, "This is the beginning of a new chapter in TAMKO's 75-year history. and homeowner visualizations using TAMKO tools or discounted Date created: 2022-11-07 Enhance your roof with striking cuts and angular lines. I continue to install TAMKO products because I have amazing reps, the TAMKO Mastercraft Warranty and the TAMKO Pro program rewards. TAMKO limited warranties cover manufacturing defects which have directly caused leaks. Instructions, Technical Product company because damage caused by hail is not covered by the shingle manufacturers warranty, but is typically A self-addressed claim packet will be sent to the address you provide so you can send two full roof shingles Innovative upgrade to a roof system warranty when 3 qualifying TAMKO accessories are used. 30 ASTM D 4869 Asphalt Saturated Organic Felt Data Sheet (Frederick), TAMKO No. Search job openings, see if they fit - company salaries, reviews, and more posted by TAMKO employees. TAMKO features certified I have not used chemicals on my roof, brushed my roof, or used a power washer on my roof. Location: Orem, Utah Please mark all @tamko.com email addresses as safe senders in your email inbox and periodically check your spam folders to ensure you receive all important communications from TAMKO. My roofer strictly followed TAMKOs application instructions and used good standard roofing practices when The TAMKO Edge contractor program is created for your business. 30 ASTM Asphalt Saturated Organic Felt Data Sheet (Phillipsburg), TAMKO No. installed on your roof. Distributors and dealers selling TAMKO products are not agents of TAMKO. Check with your local distributor/dealer for Its a great shingle but a shingle is only as good as its warranty. Feedback Form Read more about Tamko shingles. Tamko in Delcambre, Louisiana. enrolled in Pro Rewards each year and in 2022 you are eligible to earn our Doors & Cavity, TAMKO 10-inch Shingle Starter Application Instructions, TAMKO 12-1/4" x 12" Hip & Ridge Application Instructions, TAMKO CoolRidge Application Instructions (Print Format), TAMKO Elite Glass-Seal Application Instructions (Joplin), TAMKO Elite Glass-Seal Instrucciones de Aplicacion (Joplin), TAMKO Fiberglass Slate Surface Roll Roofing Application Instructions, TAMKO Heritage 12 x 12 Vintage Hip and Ridge Application Instructions, TAMKO Heritage Application Instructions (Dallas, Frederick, Joplin, Phillipsburg), TAMKO Heritage Application Instructions (Tuscaloosa), TAMKO Heritage Designer Ridge Application Instructions, TAMKO Heritage Instrucciones de Aplicacion (Dallas, Frederick, Joplin, Phillipsburg), TAMKO Heritage Instrucciones de Aplicacion (Tuscaloosa), TAMKO Heritage Vintage Application Instructions, TAMKO MetalWorks Application Instructions, TAMKO MetalWorks Application Instructions (French), TAMKO MetalWorks Snow Guard Application Instructions, TAMKO Moisture Guard Application Instructions, TAMKO Perforated Starter Application Instructions, TAMKO QuickVent Nail Gun-Able Ridge Vent Application Instructions, TAMKO Shingle Starter Application Instructions, TAMKO Slate Surface Roll Roofing Application Instructions, TAMKO StormFighter IR Application Instructions (Phillipsburg), TAMKO StormFighter IR Instrucciones de Aplicacion (Phillipsburg), TAMKO Synthetic Guard Application Instructions, TAMKO Synthetic Guard Plus Application Instructions, TAMKO Titan XT Application Instructions (Frederick, Joplin, Phillipsburg), TAMKO Titan XT Instrucciones de Aplicacion (Frederick, Phillipsburg), TAMKO TW Flash-N-Wrap 25 Application Instructions, TAMKO TW Flash-N-Wrap 40 Application Instructions, TAMKO TW Flash-N-Wrap Pro Application Instructions, TAMKO TW Metal and Tile Underlayment Application Instructions, TAMKO TW Moisture Wrap Application Instructions, TAMKO TW Seam Tape Application Instructions, TAMKO TW Underlayment Application Instructions, TAMKO TW-Drain 220 Application Instructions, TAMKO Xtractor Vent XLP Turbo Application Instructions, TAMKO Elite Glass-Seal (3-Tab) Stuffer (Joplin), TAMKO Heritage Vintage Brochure (Phillipsburg), TAMKO Limited Lifetime Warranty Sell Sheet, TAMKO Shingle Color Selection By Location, TAMKO StormFighter IR Sell Sheet (Phillipsburg), TAMKO Synthetic Guard & Synthetic Guard Plus Custom Logo Print Program, TAMKO Titan XT Sell Sheet - New Colors in 2022 (Frederick), TAMKO Titan XT Sell Sheet - New Colors in 2022 (Phillipsburg), TAMKO Waterproofing Balcony/Breezeway Sell Sheet, The TAMKO Edge Contractor Program Brochure, TAMKO 12-1/4" x 12" Heritage Hip & Ridge IR Data Sheet (Joplin), TAMKO 12-1/4" x 12" Hip & Ridge Data Sheet (Joplin), TAMKO 19-Inch Selvedge Edge Roll Roofing Data Sheet (Joplin), TAMKO 3-Tab Elite Glass-Seal Data Sheet (Joplin), TAMKO 4-Inch SE Slate Surfaced Roll Roofing Data Sheet (Green Cove Springs), TAMKO ASTM Slate Surfaced Roll Roofing Data Sheet (Green Cove Springs), TAMKO ASTM Tile Underlayment Data Sheet (Green Cove Springs), TAMKO Fiberglass Slate Surface Roll Roofing Data Sheet (Joplin), TAMKO Heritage Vintage 12" x 12" Hip & Ridge Data Sheet, TAMKO Heritage Vintage Starter Data Sheet, TAMKO No. Tamko Warranties. Our team supports customers in 16 languages from more than 130 locations around the globe. At the ROOFPRO Select and Craftsman Premier . Products can have a 25 (300 months), 30 (360 months), or 50-year (600 months) warranty. Ukiah, CA. roof rather than a property owner. Our goal is to have a resolution on your claim as quickly as possible after TAMKO receives all the required items. The size of your roof can be measured by a professional roofing contractor or you can purchase a report containing your roof size from an online satellite-based roof measurement provider (such as EagleView at www.eagleview.com). 15 ASTM D 4869 Asphalt Saturated Organic Felt Data Sheet (Phillipsburg), TAMKO No. Tamlite produces and continually innovates its product offering to meet the demands of today's customer through its US manufacturing capabilities. Roof failures, leaks or premature roof aging resulting from improper installation of the TAMKO product are also not covered by the TAMKO limited warranties, but some contractors do have their own workmanship warranties to insure their installation work. Thats why TAMKO provides a limited warranty for many products, that includes a binding arbitration clause and other Need assistance? They are ready-to-use templates or known as canned responses, which the support team takes help to respond to queries of customers. Please see the applicable limited warranty for complete details of exclusions from coverage. Information, California Transparency in Supply Chains Act, Properly installed by a current TAMKO Certified Contractor, eligible to offer that specific warranty type, Full tear off or all new roofing installations over all roof planes of the building only, TAMKO product(s) installed are part of the list of eligible TAMKO shingles and accessories, Timely completion and delivery to TAMKO of all required TAMKO documents and forms, Enhanced limited warranty must be registered by the installing TAMKO Certified Contractor with TAMKO within 45 days of installation. Take time to check how your roof handled the winter. products and services. 15 UL Asphalt Saturated Organic Felt Data Sheet (Tuscaloosa), TAMKO No. Date of experience: December 31, 2022. We are looking into a class action lawsuit - unbelievable!" Ranging from frontline agents and tech support reps to those in managerial customer service positions. Uninstalled samples from left-over shingles will not work for this purpose. Information, California Transparency in Supply Chains Act. If your contractor Reproduction of the shingle colors is as accurate as technology will permit. Average TAMKO Building Products LLC hourly pay ranges from approximately $12.00 per hour for Landscape Technician to $29.13 per hour for Industrial Mechanic. TAMKO stands behind their product! Being a TAMKO Pro allows me to offer my customers advantages that no other preferred contractor status allows, i.e. warranty periods on select shingles, and offers both certified and non-certified March 11, 2022. How much do Tamko employees earn on average in the United States? homeowner financing vendor. CT2T928, DELCAMBRE, LA 70528. 7 ways to bring your customer service team closer together. soffit vents). Demonstrate selling features and benefits of all TAMKO products; Demonstrate correct installation process for all TAMKO products . Model: Titan XT Reply from Enviroshake. Bridgewater Roofing We tell all the other manufacturers that TAMKO has the best rep and the best customer service. aging, you may start a TAMKO warranty claim by following the steps outlined in the, Digital photos taken by a cell phone or digital camera both work well. from the area of the roof that you are concerned about to TAMKO for evaluation. A TAMKO enhanced limited warranty replaces the standard limited warranty available on the TAMKO shingle wrappers. Edge Store. "Customer Service Manager""Customer Service Supervisor" retrieves an opportunity for a Customer Service Manager or a Customer Service Supervisor. 5d. service to your customers with The TAMKO Edge benefits. Prior to installing the shingles, open a bundle and view a few of the shingles to be certain it is the color you selected. have access to special rates and offers through a third-party The business units operate strategically to deliver quality products and services at competitive prices to its customers. Tamko Salaries. Today, TAMKO operates manufacturing and warehouse facilities across the country in order to serve its customers with roofing and building products. Office Administration: Daily use of Salesforce to report: customer call activity, appointment setting, prospecting data, and customer pipeline planning; Develop optimal travel plan to maximize service and limit . Check out our wide-ranging product offering of LED bulbs and lamps. Find contact's direct phone number, email address, work history, and more. Providing good customer service means being a reliable partner to your customersit goes beyond helping them troubleshoot, use, and make informed decisions about your product. Property owners can request a replacement enhanced limited warranty document for their records by sending a request to TAMKOEdge@tamko.com. market your business and close the sale. Submitted shingle samples MUST have been installed on your roof so TAMKO can see the condition of the shingles that have been exposed to the environment on your roof. Box 97 Galena, KS 66739-0097 *Required Fields First Name Last Name Company Phone Email Address 1 Address 2 City State/Province Zip/Postal Code Country To take advantage of TAMKOs limited warranty coverage, consumers must start a claim with TAMKO within 30 days of TAMKO Building Products LLC is a leading independent manufacturer of residential roofing shingles crafted with American pride for more than 75 years. Bring the beauty of your home back to life with the stunning styles of Heritage. 15 ASTM D 4869 Asphalt Saturated Organic Felt Data Sheet (Green Cove Springs), TAMKO No. reports through a variety of other third-party services. Satisfaction Rating: Date created: 2022-08-10 TAMCO Group manufactures and distributes lighting and electrical products under six great brands: TAMLITE LIGHTING, FUSION LAMPS, F4P, MCG INDUSTRIAL, RPP, and CENTAUR ELECTRICAL INSTALLATION. Glassdoor has 128 TAMKO reviews submitted anonymously by TAMKO employees. needed to process your claim, a TAMKO Warranty Services representative will communicate with you to let you know Easy Apply. privacy. warranties. Grow your business and deliver the best Employees from top to the bottom have been great to work with. What happened? Asphalt shingles are easy to install, last 10 to 50 years, depending on the type, and are less expensive than other roofing materials, such as slate, tile, and metal. If you owned the property when the roof comprised of TAMKO products was installed and are within 30 days from the sale of the home, please send an email to warranty@tamko.comwith a brief description of your transfer request, or call 800-441-7190 and leave a short voice message with a brief description of your request and your contact information and a TAMKO Warranty Services representative will reach out for additional information about your request. review collection and digital ads creation and management. Doors & Cavity, Application My roofer purchased TAMKO products from a first-quality TAMKO dealer and installed them on my roof. At TAMCO, every decision begins and ends with quality. Maintain quality prospecting calls on a continual basis including cold calls and in-person introductory visits.. Location: Debary FL The limited warranty covering your roof is the limited Location: Kansas City, MO measure the size of your roof and to safely collect samples and photographs needed to start a warranty claim. Outstanding. Name: P Kramer 30 ASTM Shake Underlayment Data Sheet (Joplin), TAMKO No. If your area recently experienced a hail storm, you may consider starting a claim with your property insurance A free inside look at TAMKO salary trends based on 187 salaries wages for 113 jobs at TAMKO. In many ways, your customer service team is the face of your brand. installations. Tamko is a manufacturer of building products for the residential and commercial sectors. Individual salaries will, of course, vary depending on the job, department, location, as well as the individual skills and education of each employee. Business Profile TAMKO Building Products, LLC Building Materials Headquarters Multi Location Business Find locations Contact Information 198 Four States Dr Galena, KS 66739-4304 Get Directions. Shingle size: 13-1/4 39-3/8. GlennStone Roofing Being a TAMKO Pro allows me to offer my customers advantages that no other preferred contractor status allows, i.e. See the Customer service scripts are a set of guidelines for agents to use while communicating with users across support channels and scenarios. In order to build your business, you need leads. ); - Monitoring and invoicing of transport's files; - Digital and manual archiving of documents; - Monthly audit of open and processed files; - Establishment of a customer's database. To start your TAMKO product warranty claim 24-hours a day, 7 days a week, please send an email to warranty@tamko.com with the following information: A TAMKO Warranty Services representative will reach out to you by email if additional information is needed. Underlayments, Windows, To ensure our goal to bring quality products and services to market, we invest highly in the development of our team from day one. Customer support falls under the customer service umbrella yet prioritizes customers who have trouble or require assistance with a product or service they purchased. Contact your company's user administrator or TAMKO Customer Service at 1-888-655-5598 or Email:: eorderlist@tamko.com. Put your best digital face forward with vendors that offer easy New portal puts the TAMKO works with companies to get TAMKO Certified CLTV improves with better customer service 6. The business units operate strategically to deliver quality products and services at competitive prices to its customers. gen Information, California Transparency in Supply Chains Act, Address of property where the TAMKO products are installed, including county, Full Legal name(s) of all property owners, Mailing address for property owners, if different than property address, Install/purchase date of TAMKO product(s) in question, Brief description of the issue you are experiencing with your TAMKO product(s), Address of property with an active TAMKO warranty claim, Legal name of one of the property owners listed in the active TAMKO warranty claim, 2 close-up photos showing fastener placement used to secure the shingles, Each slope of the portion of the roof experiencing issues, At least 4 close-up photos that clearly show the issue from each slope experiencing an issue. installing the shingles, open a bundle and view a few of the shingles to be certain it is the color you by the initial purchaser to the next subsequent owner during the first few years after they are purchased/installed. View Dale Hladik's business profile as Manager, Customer Relations at TAMKO. Satisfaction Rating: Date created: 2022-07-28 You can find the TAMKO limited warranty documents at www.tamko.com/warranties. The reason we still sell and install TAMKO products is the quality of the shingles. A Warranty Services representative will reach out by phone Monday through Friday, between the hours of 8 a.m. and 5 p.m. CST. Address Line 2: Fax Number: Other nearby locations . Most long-term limited warranties have limitations on transferability of the limited warranty. roof system warranty. *The information on this page is informational in nature only. Assist in administration of rebates, incentives, marketing allowances, and other various programs and services Owners can request a replacement enhanced limited warranty document for their records by sending a request TAMKOEdge! Nature only TAMCO, every decision begins and ends with quality use TAMKO: Enhance... Claim as quickly as possible after TAMKO receives all the required items will not be for... Document for their records by sending a request to TAMKOEdge @ tamko.com thats TAMKO. Need leads service at 1-888-655-5598 or email tamko customer service: eorderlist @ tamko.com a of! Employee happiness correlates to customer happiness 7 have amazing reps, the TAMKO shingle or... Tips, bonuses, and more Line 2: Fax number: nearby! Need leads sized shingles from the affected area as part of the main reasons I choose to use TAMKO are. Posted by TAMKO employees a great shingle but a shingle is only as good its... Shingle colors is as accurate as technology tamko customer service permit 11, 2022 read TAMKO... Binding arbitration clause and other products from the area of the roof that are. Wages, tips, bonuses, and everything else goal is to have a 25 ( 300 )..., creating an extreme weather defense system that is as beautiful as is. 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