Service advisor was attentive and accommodating providing a loner car for the day. ), Mercedes of North Orlando is always friendly and up front about costs, and what your vehicle needs and why. Would have been nice if it had been diagnosed and fixed before I took delivery. I will definitely be servicing my Mercedes with this this dealership. The Mercedes-Benz logo in JPG format can be found below. I just got off the phone with Kenny - the Service Manager. I was informed of available warranties and prepaid maintenance plans, but when I indicated I wasn't interested neither subject was addressed again. Thank you. I highly recommend going to their dealership. Great service experience thanks to service advisor, Tom! I will highly recommend this dealership and my next vehicle purchase will definitely be from them. I recommend him for all of your new or used car needs at this dealership. Ideographs are abstract forms; pictographs are iconic, representational designs; Thank you. Anderson was really helpful and clearly explained all the details about my mercedes service. Great friendly staff Great at explaining before what to expect and after everything that was done. We have never had a negative experience with service either. My advisor was Cortney Mclean who was extremely courteous and professional. I feel there is room for improvement on the managenment side. We and our partners use cookies to Store and/or access information on a device. Very nice lounge area. This dealership was able to find me everything I wanted in a car and more!! This is our second purchase from this dealership, this time new. My salesman was very helpful. All but one of my concerns were taken care of, the other required a discussion with my aftermarket installer. In steps Don from service and WOW!! I was told that the cost for an oil change for a C class is $236 so why was I charged $330 for a service that costs $236. None of the dealers could get the exact vehicle we wanted within our budget, until we received a response from Oren Mishael of MB of N Orlando. The experience was seamless. Yesterday I picked up my car I met with Liz and Paul as they assured me my e class was working the way it's suppose to. Benefits including small file size, vector accuracy, W3C standards, and unlimited image scaling. Service experience was very enjoyable! There are few colors that can encompass all of those things, with black being one them. All service needs and costs were presented up front. They just sent me a link which took me to "DigniFI" -- a finance company. Thank you! We purchased a used C300 coupe from a Kia dealership. Recently purchased a certified pre-owned Mercedes. SF bay area > south bay > for sale > cars & trucks - by owner. You should consider allowing the diagnostic fee be incorporated into repairs made. Was told there was only 1 key and if I wanted a 2nd one I would have to call an Audi dealership and pay for one.now that's INTEGRITY and CUSTOMER SERVICE.at its best. Tom was good to tell me that the person that made my appointment was incorrect in scheduling me for an oil change - I am not due for one for another 10 months. Two days and I needed something else looked at and I was told they did not have the time ! He treated my wife amd I like family. The customer service here is spectacular! His efforts are greatly appreciated. Their lack of acknowledgement made us feel as though they didn't think we would purchase anything so we weren't worth their time and effort. We were very pleased with all aspects of purchasing our car. Since this vehicle is kept in the garage and does not see harsh weather conditions I am doubtful about the need for all of the extra items that were added to my bill. My husband and I drove almost 3 hours to look at a 2022 GLE350 and were immediately greeted by more than one associate. He was attentive and knowledgeable. He exceeded our expectations and made the buying experience very positive. Followup support has been excellent. Took car in for two other issues Driver assist not working and add oil light keeps coming on. Brianna even helped with setting up my garage door opener. I have purchased 4 Mercedes from this dealership since 2000 and am very disappointed at the service, no one apologized for the 4 hour wait and the complete incompetence of this sad performance. Great Job! I am not likely to buy my company car with Autonation based on this experience. Kudos to you both! If it were not for Jennifer and her knowledge and experience, the service would have been quite a bit more expensive. Mercedes me is the ultimate resource, putting control of your vehicle in the palm of your hand. Look him up if you are shopping for a new or used Mercedes Benz. Therefore, the design of logos and their incorporation into a visual identity system is one Experts at servicing my vehicle. I knew Walter from several local charitable events his dealership supported and events he hosted at the dealership. He took the time to answer all our questions and was thorough on his explanations. Very easy to work with your schedule and helped along the whole way. She was very professional and a good representative for your company. Thank you!! I prefer to have my service done at the dealership with authentic Mercedes parts and Mercedes-trained technicians. Mercedes X-KLASSE paint. Robert helped/explained us 100% all the way. Being a Service and Parts Manager for over 20 plus years I appreciate someone who honestly takes an interest in their customers 10 Was ok. Mercedes Benz of North Orlando service department is a poor representation of the Mercedes Benz brand. I got a good deal and am very satisfied. He said "WE FORGOT TO INSTALL THE CABIN FILTER". But after a couple of weeks it turned out to My worst experience, I had to make this appointment because on my last service visit, my car was being used by one of your employees and the only thing you're giving me is a bill for $661 unbelievable, so I'll have to speak to my attorney, thanks for that the extra hardships. He was great and very helpful. Rick was super attentive and one of the best! Despite my protest, they refused to remove the service fee from our bill and we had to pay it. So at this point I have to say all is great. He communicates well and did a recall that I forgot to mention. Jennifer was not there to bring my car up only Courtney who I expressed my disappointment about my experience with the dealership. We were lucky to find the Mercedes dealer near us. Kathryn, Bonito, Dan, Mike and the store manager, just super. I consider that first class service and have to commend him. They always fix whats needed and nothing more. Made the process very safe and easy, putting my concerns about going into the dealer and potentially being exposed to Covid, at ease. Elizabeth completed all the sale paperwork with ease. No pressure and he is so knowledgeable about every aspect of the cars he sells. Went last Saturday for a B service and I was overall happy with how I was treated. Mr. Gundorf and Mr. Conner: I appreciate your quick reply, finding a solution to my vehicle's issue, restoring my confidence, and exceeding my expectations for the Mercedes Benz brand. I just can't complain anymorejust exhausted with them. I had come with my own car, and I asked if it could be delivered, which the sales rep was very accommodating and I greatly appreciated it! Everyone was very polite and service oriented. Mercedes-Benz Mobility AG offers financing, leasing, car subscription and car rental, fleet management, digital services for charging and payment, insurance brokerage, as well as innovative mobility services. Our salesman Fadi was great so was financing director Mike. SVG offers a way to do full resolution graphical elements, no matter what size screen, what zoom level, or what resolution your user's device has. Customer service was top notch! Thank you. Always the best service! Well, now is your chance to check out some of the most popular colors available on a Mercedes-Benz cars. Dora to get to you. It passes on the genuine embodiment of the brand character of Mercedes, and the refined look shows the organizations desire for a splendid and prosperous time ahead. I explained to the service associate that when I scheduled the appointment, they never informed me of this (Dealership is 40 miles from my house). The service is working fast, professional and they kept me informed about all details (parts, price). Particularly, critical mechanical parts of the chassis/suspension and drivetrain. This was the worst experience I have ever had at a dealership service department. Top 5 Mercedes-Benz Colors Ever wonder how your car would look purple or green. All rights reserved. Shop select Certified Pre-Owned vehicles, and build your deal online in a few easy steps. I took the car in at 25k miles because my check engine light was flashing. See dealer for details. Even if you dont own a Mercedes-Benz, you can register for an account to save builds, track inventory, set alerts and more. They took it in right away and fixed the problem. My two salesmen, Chi C. and Jerry P. steered me through my buying experience with patience and professionalism. fast and prompt service. I asked for a service A done on vehicle and got a lube and filter. Thank you Syed Asif Shariff youre definitely one of a kind great service beyond anyone expectations keep up the great work. Service representative was very professional. they made the whole process as smooth as possible with no hiccups! We humans are a pretty interesting bunch and often associate our feelings with colors. The car showed a problem while driving home from vacation. Will never go back there again. Individual craftsmanship. Mercedes suitably utilizes the shade of metallic silver in its corporate character. John was great. Car was towed to MB of North Orlando and first thing Monday morning Dave took great care of us. Mercedes Benz colors as HEX can be found below. Thank you Sanford Mercedes! He explained NOTHING -- told me I needed unnecessary things -- charged $150 to 'top off' the DCL fluid but never told me he was charging or doing this -- I know how to add DCL fluid -- I monitor the level -- it was down ONE BAR!!! Double charged my card and argued with me. Car exterior detail well done. We pay a lot for service to be treated like this! Fantastic work from the service department,Thank you so much Tom ! As soon as I arrived I was greeted by the Service Porter and he had my appointment documented and ready. I have a strict work schedule and they even took the time to stay open a little later for me, so that I was able to come and purchase the vehicle of my dreams once they found it! New Cars. Customer service is exceptional. I was looking for a very specific used CPO vehicle for my wife. Mercedes-Benz logo colors represent balance, neutrality,and solemnity. Found exactly what we were looking for and couldn't be happier. He didn't try and sell me additional services and got me taken care of very quickly. Ajay helped us and I got my dream car. I bought my Mercedes on my lunch break! However, my advisor Richard noticed that my tires were near the wear bars, and recommended against the alignment, saying it would be a waste of money, and recommended replacing the tires instead, and doing the alignment with the new tires, which we did. Going to a dealership can be very draining but my experience at this dealership went smooth from beginning to end. drove >50 miles to see it & she pushed off onto an inexperienced associate. Tom called just after opening the next day. The professionalism and knowledge of my salesman (John McClung) was over and above what I have seen in many dealerships that I visited. Mercedes of North Orlando/Sanford is a great dealership for service. I will drive the 150+ miles back next time I need a car. Information on a mercedes benz brand colors the worst experience I have to say all is great but... And experience, the design of logos and their incorporation into a visual identity system is one at. 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