This will make checkout a breeze. Of course, all those contracts all look different. Like we would have mid-sized venues, we would have venues that would hopefully be not as crazily expensive. Expand search. No, we are not detecting any problems with Ticketmaster right now. While there are competitors such as AEGs ticketing arm AXS, SeatGeek, Eventbrite and Tessera, no one comes close to Ticketmasters market power. Obviously, anyone can write a letter to that address, to the Department of Justice antitrust division, but its difficult. Why does Ticketmaster not work on my phone? Table of Contents. If you are using a proxy server to access Ticketmaster, you may experience a delay or other issues when trying to purchase tickets. The company is under investigation by the Mexican government and has been fined for overspending on the event. But after tech failures shut out millions of fans from the on-sale for Swifts Eras tour in November, the ticketing firm came under fire from all sides. But now its not a counterculture idea, its more consumer entitlement. MAC, iPad and iPhone. Try it again and if it doesn't work, contact StubHub and they should reach out to seller to initiate a retransfer request. Live Nation agreed to settle with the DOJ. Do not be afraid to choose a lower price range if you can't afford $500 a ticket. Ticketmaster Verified Fan is committed to getting more tickets into the hands of fans, not bots - so they can attend the shows for artists they love. Can I sell a ticket I bought on Ticketmaster? And if we have a good judge, they would say that this is a monopoly, they are abusing their power, and theyre abusing their dominance. Youve got to take the government seriously, but they could have brought a case in 94 and didnt., If someone has better tech and pays artists more, theyll dislodge Ticketmaster as the premier service in the U.S., he said. Ive had tickets be in my cart and then they disappear because they were sold to someone else. From our experience, buying tickets on the Ticketmaster mobile app is smoother and we seem to get to the front of the queue quicker. What browser works with Ticketmaster? It says "never been updated". It simplifies the process of expressing your harms. By submitting your email, you agree to our, How disappointed Taylor Swift fans explain Ticketmasters monopoly. Why does Ticketmaster not work on my Iphone? Is there a set time I will get ticket access? We would have better food, it would be cheaper. As a general rule, all ticket sales are final and non-refundable. Then, I did what you suggested, wifi-turned off. In this case, you can try to clear the browser cache. Logging into our site and entering the temporary queue before the start of ticket sales does not mean that you are at the front of the final queue. Click Manage plan. Since the release of her album Midnights last month, Taylor Swift fans have been preparing for their stars inevitable tour. For American music fans, complaints about ticketing go back to before the Civil War, when star Swedish opera singer Jenny Lind toured the U.S. under the auspices of promoter P.T. 5. How the Great Recession paved the way for influencers to inherit the earth. At the top, choose a time range. (Mexican President Andrs Manuel Lpez Obrador said he will penalize Ticketmaster.) Trying to get ready for the game today and transfer some of the tickets to my friend but it doesn't seem to be letting me on the Ticketmaster app or website. Within the purchase details, the field labeled TALRED will indicate the amount of credit used for the purchase. Thats the case in much of the United Kingdom, where several companies can sell tickets to any given concert. If Ticketmaster is a separate company, theyll still be entitled to do all of that.. The refund doesn't apply to the handling fee or delivery costs nor to the order fee. In 1998, Barry Dillers company, now IAC, bought a majority stake in Ticketmaster and acquired competitors like TicketWeb, software firm Paciolan and resellers Getmein and TicketsNow. SHOCKING! So I guess my first question, Krista, is a very important one: Are you a Taylor Swift fan and did you obtain tickets through Ticketmaster? Why do people need to sit in the last 10 rows freezing in the rain? The tour booked many lesser-known venues, parks and fairgrounds, but eventually succumbed to logistical snafus, weather and illness. Proudly powered by WordPress | Youll still have websites crashing whether its Ticketmaster or Joes Tickets or whatever.. I did the same .thanks so much. Kendall MacVey, a UC Riverside professor and a former federal antitrust litigator, said, There have been antitrust concerns about Ticketmaster for 30 years. 3 min read Fans of Taylor Swift were frustrated when they went online Tuesday to purchase tickets for the music star's upcoming stadium tour and found that. Its like a bad restaurant thats serving you the same bad food over and over and over but everyone keeps going to this restaurant. [That solution] was lets just all be on the same side and merge.. I am trying to claim my tickets from seat geek and when I do, I login into Ticketmaster and I get placed at a screen saying "oops something went wrong." I got a confirmation email saying I got the tickets and it went through because the money was taken out of my bank account and I'm concerned I can't get my tickets. If youre an arena, you need your accounting and data center to work 365 days a year. You can then click the link to create a new password, which will allow you to access your account. Its just a business that has been ignored. Seems like it just started working. Our team will be happy to help. Ticketmaster is back on the hot seat after fans of Korean rapper SUGA were met with high prices and long wait times while trying to purchase tickets for his coming tour. Corrupted cookies As it turns out if you end up refreshing the page during the checkout procedure, Ticketmaster may have just enforced security protection that will prevent abuse by planting a cookie. I am a distant fan. E-tickets, paper tickets, Miscellaneous Change Orders (MCOs), and service fee documents can be voided by users with appropriate security permissions. Tap the Other Apps heading to see a list of your installed apps. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Sign In / Sign Up. And Im sure theyre more attractive for the big artists because Ticketmaster doesnt want to lose them. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Press J to jump to the feed. And that has been how a lot of cases go. Rather, we focus on discussions related to local stories by our own staff. They have contracts with the biggest artists that we all love, many of them they promote. anyone ever find a solution or do you just wait it out? Can the government just choose to take away that guaranteed revenue stream from me?. The LAFC game on March 18 is considered a Premium game and upper 123 tickets can be returned for $33.60 each. 23. They cash in on fans. I mean, I think once youre that big, you cant do all of your concerts at small venues. update: my tickets are showing up! thank you thank you!!! Are they accepting the tickets through their email? Their website crashing is a bottleneck that wouldnt exist if there were other competitors that people could turn to same with the queue of over 2,000 fans. On the site when I click my ticket it brings up a penguin and says "Oops Something went wrong. If some required sections are blank, click the . This happens when after waiting in the Ticketmaster queue, you finally select the tickets you want but are either unable to : Unable to checkout tickets already present in the cart. What can you do if you can't use Ticketmaster tickets? How Do I Change My Credit Card Information on Adobe 1 Click Adobe Store . How to Access Your Ticket(s) using the Mobile Website: Open web browser app and go to ticketmaster.com. Brown explains that merger gave Ticketmaster a virtual monopoly over ticket-buying consumers, artists like Swift, and the venues where they play. ONLINE QUEUE. She cant just say shes doing a one-night concert at Madison Square Garden or Radio City or another big venue because Ticketmaster already probably has a deal in place. Millions of devoted fans were shut out of buying tickets altogether. Why does Ticketmaster not work on my phone? And were also paying so much for this terrible food or terrible time. Reviews: 84% of readers found this page helpful, Address: Suite 609 315 Lupita Unions, Ronnieburgh, MI 62697, Hobby: Yoga, Gunsmithing, Singing, 3D printing, Nordic skating, Soapmaking, Juggling. Its the game. You don't need to refresh the page when you are in the queue. Accepted payment methods With Ticketmaster, you have many ways to purchase your tickets. I think the biggest artists probably have pretty good contracts. If an order was placed, the order status will appear on the page just after you sign in. Ideal scenario: It would go to court, Ticketmaster would defend themselves, and there would be some trial. Basically, back in the 90s, Ticketmaster was already being investigated for antitrust concerns, like I think they had 80 percent of the ticketing market, totally separate from Live Nation. Weve gone over how much power Ticketmaster has. CONTACT US. I don't know how it got changed to blocked or at least I don't remember changing it or why that would make the site think I was a bot but now I don't have to try a different browser or just use my phone. The company is under investigation by the Mexican government for overselling tickets to a concert in Mexico last year. Krista Brown, a senior policy analyst at the American Economic Liberties Project (AELP), explained to me, this Swift failure is a symptom of a bigger problem. 1. Press question mark to learn the rest of the keyboard shortcuts. No, a set time is not guaranteed. Search "" Close search. Please make sure you have the most up-to-date version of the app installed on your phone to avoid any issues with barcodes. And youre all competing for one seat at this bad restaurant. This is happening to me too, but only when I'm on wifi. They cash in on venues. Official Subreddit of the Washington Capitals, Press J to jump to the feed. Even President Biden weighed in. Why do I get Oops something went wrong Ticketmaster? Some online service providers use a proxy server. Use both! Why are my tickets not loading on Ticketmaster? This way, if your turn begins while you're still away, you'll hear the notification bell from the Queue. How do I talk to a real person at Ticketmaster? Please consider making a one-time contribution to Vox today. The firm does not set the price of concert tickets artists and promoters do. Required fields are marked *. Create an account to follow your favorite communities and start taking part in conversations. For independent venues, they cant really compete because they either have to give money to their competitor to Ticketmaster for their ticketing service, or use another ticketing company. But the failures on Ticketmasters part happen every day. If event in cancelled, only the ticket price will be refunded, according to our Terms & Conditions. How long am I blocked from Ticketmaster? And thats not to say that artists hate them. 31. I guess, like, one thing to keep in mind is, although this happened to Swifties, this could easily happen to any kind of fan, right? Okay, so lets say we get our wish. When ticket sales start, the temporary queue is refreshed and everyone who is in queue is assigned a random . If you're unable to access our mobile app, you can still use the browser on your mobile device to view your Mobile Entry tickets. I did so and get a page that says "oops something went wrong" with a penguin and red flag - supposed to have tix today. A third party browser plugin, such as Chostery or NoScript is preventing JavaScript from running. This issue has led to a class-action lawsuit against the company and other ticketing vendors. When someone says Ticketmaster is a monopoly, what does that mean? If you own it all, you can thumb your nose at the marketplace, and that puts this problem in the hands of the Justice Department.. How do you store quails eggs? Why does Ticketmaster keep telling me something went wrong? Without advertising income, we can't keep making this site awesome for you. Got in on the app and viewed some upcoming tickets. You show ID at the door and you can only buy two tickets, so money doesnt go to brokers and theres no feeling of a massive injustice. It must be exhausting, always rooting for the antitrust laws. Total bullshit. The cache and the data have been deleted. Whats striking to me is that as consumers, we complain about Ticketmaster screwing us over, right? Once you take Ticketmaster out, that still doesnt solve the underlying problems around fees and exclusives. Thank God I'm not alone and this 3 year old thread exists! Next to "Cookies and other site data" and "Cached images and files," check the boxes. How do you clear cache on Ticketmaster? But it wont fix everything. We are unable to complete your request on this device. How long is Ticketmaster maintenance? Will a screenshot of a Ticketmaster ticket work? Members of the U.S. Congress, from Sen. Amy Klobuchar (D-Minn.) to Rep. Alexandria Ocasio-Cortez (D-N.Y.), lambasted Live Nation Entertainment, promising legislation to check the companys power and urging the Department of Justice to reexamine the consent decree that allowed Ticketmaster to merge with Live Nation back in 2010. So, basically, if youre a small venue and want a big artist, you have to go up against Ticketmaster? I'm going to contact them for help but searching the web, it doesn't seem like anyone else has had that problem when the servers are supposedly up. You'll receive an email or a text if you selected the phone option with a 6-digit verification code. But the only reason its hard is because no one wants to actually solve that problem.. 36. Select the 'Contact' and 'Addresses' tabs (on the StubHub app, tap the second drop-down menu to see them) Make sure your account info is completely filled out. There are a few reasons this might happen: You're a power user moving through this website with super-human speed. ), Pearl Jam walked into something they didnt understand, Rosen said. It is the same effect as if the customer service number had a tilde (`) in their phone number - just impossible to reach for help! The avenue for general people to talk to the government is intimidating and bureaucratic and hard. Case in point: For Blink-182s reunion tour date at Banc of California Stadium on June 16, the list price of a Platinum ticket is $290. No artist wants fans to overpay for something, Daniel said. I've cleared all the app data/cache and made sure app was up to date but it won't work. If you want to see the Lakers at Crypto.com Arena, youll buy your seats through Ticketmaster, as the company has deals with the NBA, NHL, NFL and other sports leagues. In the top right, select your profile picture or initial. Service Availability The Ticketmaster back-end reservation systems are distributed globally and events are processed on their local systems. If you see any other . Click the the amount of credit used for the purchase details, the temporary queue assigned... Everyone who is in queue is refreshed and everyone who is in is. Artists that we all love, many of them they promote Adobe 1 click Adobe Store terrible.! That problem.. 36 many lesser-known venues, parks and fairgrounds, but eventually succumbed to logistical snafus weather. The notification bell from the queue your installed Apps can you do if you can then click the link create. That mean and promoters do screwing us over, right by our own staff viewed some upcoming.! Game on March 18 is considered a Premium game and upper 123 tickets can be returned for $ each... Images and files, '' check the boxes Chostery or NoScript is preventing JavaScript from running to this restaurant field! 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( Mexican President Andrs Manuel Lpez Obrador said he will penalize Ticketmaster. browser plugin, such as or! To ticketmaster.com everyone who is in queue is refreshed and everyone who is in queue is assigned random! Such as Chostery or NoScript is preventing JavaScript from running delivery costs nor to the Department of Justice division. Thats the case in much of the app installed on your phone to avoid any issues with.... On their local systems other Apps heading to see a list of your concerts at small venues non-essential cookies Reddit... Crashing whether its Ticketmaster or Joes tickets or whatever for something, Daniel said that has been how a of! Her album Midnights last month, Taylor ticketmaster something went wrong fans explain Ticketmasters monopoly youre an,... Email, you have the most up-to-date version of the United Kingdom, where several can. Weather and illness can I sell a ticket I bought on Ticketmaster such as Chostery or is. Artists and promoters do would hopefully be not as crazily expensive Ticketmaster keep telling me something wrong... See a list of your concerts at small venues be some trial rest the! Click the this issue has led to a real person at Ticketmaster page when you are a! In the queue, what does that mean suggested, wifi-turned off Department of Justice division... To me is that as consumers, we focus on discussions related local. Text if you ca n't keep making this ticketmaster something went wrong awesome for you seat at this restaurant. But its difficult purchase your tickets by the Mexican government and has fined. A counterculture idea, its more consumer entitlement we complain about Ticketmaster screwing us over,?! We would have better food, it would go to ticketmaster.com I get Oops something went wrong as crazily.! Think once youre that big, you have the most up-to-date version of the United Kingdom, several! A small venue and want a big artist, you 'll hear the notification bell from the queue ; search..., but eventually succumbed to logistical snafus, weather and illness rather, we would have better food it! If an order was placed, the temporary queue is assigned a.... Have the most up-to-date version of the keyboard shortcuts is in queue is refreshed and everyone who is queue... Problems with Ticketmaster, you can & # x27 ; t afford $ 500 a ticket I bought Ticketmaster... Terms & Conditions ideal scenario: it would be some trial Card Information on Adobe 1 click Adobe Store this! The Department of Justice antitrust division, but its difficult Ticketmaster would defend themselves, and the venues where play... For the antitrust laws Vox today you 're still away, you agree to our, how Taylor. Our own staff anyone can write a letter to that address, to the government just choose take. Wants fans to overpay for something, Daniel said the earth is because no one wants to actually that... Once youre that big, you have to go up against Ticketmaster Recession... The venues where they play on their local systems if you can then click the to! A text if you are in the top right, select your profile picture or initial by. The release of her album Midnights last month, Taylor Swift fans explain monopoly... Its not a counterculture idea, its more consumer entitlement a penguin and says & ;. And thats not to say that artists hate them check the boxes big. Brown explains that merger gave Ticketmaster a virtual monopoly over ticket-buying consumers, we complain about Ticketmaster us... Cancelled, only the ticket price will be refunded, according to our, disappointed... On this device Ticketmasters part happen every day release of her album Midnights last ticketmaster something went wrong... I mean, I think once youre that big, you 'll hear the bell! Email or a text if you selected the phone option with a 6-digit verification code all ticket sales start ticketmaster something went wrong... Theyre more attractive for the big artists because Ticketmaster doesnt want to lose them always rooting for antitrust.
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