You can ask us not to use or share certain health information for treatment, payment, or our operations. (5 days ago) WebLooking for alameda health system bill pay? By agreeing to these Terms and Conditions you provide AHS the right to post all test results to the MyAlamedaHealth portal that are not expressly forbidden by law. Ask us how to do this. Entity: County Agency overseeing Healthcare, including Behavioral Health and Public Health Role: Lead Entity; Has overall responsibility for AC 3 program Entity: Alameda County . We will make sure the person has this authority and can act for you before we take any action. Past Contracts Registered Nurses Unit Effective April 1, 2104 - March 31, 2017 (Archived) General Unit Unit Effective April 1, 2014 - March 31, 2017 (Archived) Spiritual care providers offer confidential discussions and will visit employees and family members where care is needed outside of the hospital, including nursing homes, family homes, and funeral homes. 5 for Mam It is important that you keep your access code, user ID, and password confidential, as anyone who knows them will have access to your confidential medical information and can send and receive electronic communications as you. Transparency Information. MyAlamedaHealth provides only portions of your medical and health records. Oakland CA 94602. Inform patients of hospital policies, patient financial responsibilities and patient's bill of rights. For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html. Please check MyAlamedaHealth (MyChart) after your visit to read instructions and review your medication list and what was ordered during your visit. Where possible, you may be provided with educational information prior to the enrollment of the participating organization. MyAlamedaHealth is not a complete copy of a patients medical record and will only provide a subset of some information that you might find helpful. If you need assistance understanding the Medi-Cal application process, Alameda Health System (AHS) staff is also able to help. Pay in Person You can pay in-person during office hours at the Alameda Municipal Power (AMP) Service Center at 2000 Grand Street in Alameda. Dial 510-437-4491 using any phone and follow the prompts to reach an interpreter at any time: 1 for Spanish If you have other questions, comments, or feedback, please use ourregular contact form. Categories. Pay your bill over the phone using a check or credit/debit card (Visa or MasterCard only) using our free automated service, which is available 24/7. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available athttps://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: For children ages 12 through 17, state and federal law limits parental access to their childs medical records. Run our organization Alameda Health System will, at all times, maintain your confidential medical information in strict confidence and will not disclose any information regarding you to any unaffiliated third party unless you authorize that person to receive your information or the information is permitted to be disclosed by law. SUMMARY: Revenue Integrity (RI) Charge Capture Analyst is responsible for providing assistance in maintaining systems, processes and work flows, for the timely and accurate recording of hospital revenue in regards to charge capture.This position supports the clinical charging manager and serves as a facility liaison to the Alameda Health System (AHS) staff as it relates to charge capture . We ask for your patience if your care team is running behind. Gather your prescription medications so your healthcare provider can review them with you. By signing up for a MyAlamedaHealth account or using this Site, you are acknowledging and agreeing to all of the terms above. Alameda Health System Hospitals (Highland Hospital, Fairmont Hospital, John George Psychiatric Hospital, Alameda Hospital and San Leandro Hospital) complies with the Centers for Medicare and Medicaid (CMS) established guidance for hospitals to make available both a list of standard charges for all services as well as estimated total costs for many of the services provided by each hospital (also known as shoppable services). We offer comprehensive . A copy of a W-2 or SSA1099 form for the most recent tax year. Examples of these functions may include: auditing our clinical procedures, analyzing our cost of care, arranging for patient satisfaction surveys, fundraising and determining the need for new health care services. MyChart offers direct access to your personal health record and communicating about another individual's information would be placed in your health record. More information on our HIE can be found at our website: http://www.MyAlamedaHealth.org. Participation in health information exchange services also means that we may see information about you from other providers. Epic is the . As of April 1, 2022, 53% of those assisted were Black, and 21% were Latinx. Thank you. Bill & Melinda Gates Medical Research Institute jobs Payment Method. We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information. iPhone. Friday 9 a.m. 1 p.m. Eastmont Wellness This form is for billing questions only. AHS cannot guarantee that you will be able to access MyAlamedaHealth at any particular time. This information would not appear in the correct health record and could potentially jeopardize medical care. having a MyAlamedaHealth account. Patients, visitors, volunteers, nurses, physicians, and employees, please use this form: Something about yourself, so we may include you in the celebration if your nurse is chosen: Are you a patient, family/visitor, nurse, doctor, staff or volunteer? However, while AHS takes measures to safeguard your security, we cannot guarantee absolute security against inadvertent disclosure or intentional intrusions. This is called proxy access and allows a parent (or guardian) to log in to their personal MyChart account and then connect to information regarding their family member. We must follow the duties and privacy practices described in this notice and give you a copy of it. A new code will be sent to you via the email address on file. A phone, tablet, or computer with a camera and microphone. Find salaries. The portal serves as a resource for submitting questions pertaining to policy updates and guidance regarding communicable diseases, and methods for keeping you and your community safe. This is generally within 1-12 days. Pearson, the chapter president for SEIU Local 1021, the union representing approximately 3,600 Alameda Health System workers at four hospitals and three clinics across the East Bay, has spent. Alameda County Water District 43885 S Grimmer Boulevard Fremont, CA 94538. Business Hours: 8 a.m. to 5 p.m. Espaol (Android not iPhone), Spanish Appointment Reminders Since video visits may be new to you, click the links below to learn more about them: Please sign up for MyAlamedaHealth (MyChart). When services are provided by contracted business associates, we may disclose the appropriate portions of your health information to them so they can perform the job we have asked them to do. Notifying emergency response employees regarding possible exposure to HIV/AIDS, to the extent necessary to comply with state and federal laws. We can use or share health information about you: We can share health information about you in response to a court or administrative order, or in response to a subpoena. Please remember to include your email address, without it we cannot respond. This includes access to the web portal MyAlamedaHealth that gives you online access to your medical records and to self-service functions for improved patient care. MyChart licensed from Epic Systems Corporation, 1999 - 2023. Thank you for choosing to pay your Memorial Health System bill online. Contact AHS Patient Access Enrollment Services or Financial Counselors at 510-437-4961 Monday through Friday, 8:30 a.m. to 5:00 p.m. Alameda Health System (AHS) has put together materials to help you apply for Medi-Cal. Treat you Beginning May 1, 2022, anyone 50 years or older who is uninsured may qualify for full-scope Medi-Cal benefits. Attending weekly debrief sessions to review experiences and facilitate a feedback loop with team members. 1100 San Leandro Blvd. Communicate electronically and securely with your medical care team. Jan 21, 2021. For insured patients please submit copies of paid medical out-of-pocket expenses for the 12 months prior to the submission date of this application. Office of Medical Affairs and Governance | Medical Staff Affairs This code will enable you to log in and create your own username and password. Jan. 30 May 5, Highland Hospital OAKLAND, CALIFORNIA - MARCH 26: Alameda Health System . Alameda Health System. Each person controls their password, and the account cannot be accessed without that password. (iPhone), Russian If you do not agree to be bound by these terms and conditions, promptly exit this Site. Please make sure to submit your application promptly and completely. 3 for Mien, Lao or Thai Espaol (iPhone), Vietnamese Customer Service hours are Monday through Friday 8:30 am 5 pm. . If your use of MyAlamedaHealth violates these Terms and Conditions, AHS reserves the right to permanently terminate access to MyAlamedaHealth. To do so, please click the link below. You may click the "Forgot password" link on the sign-in page to reset your password online. 200 Independence Avenue, SW To obtain an estimate for Shoppable Services, please click here. It is possible that the Site could include typographical errors, inaccuracies or other errors. Closed Wednesday from 9 a.m. 1 p.m. Your best support is available online at www.zoom.us. If you decide to access any third-party sites linked to this Site, you do so entirely at your own risk. If your provider is out of the office or unavailable, messages sent via MyAlamedaHealth may be routed to other authorized caregivers within AHS in order to facilitate a timely response to your request. Our team is doing the best they can to stay on time while providing each patient with the care they need. We may also share your information when needed to lessen a serious and imminent threat to health or safety. At present, the State of California regulations and the Health Insurance Portability and Accountability Act (HIPAA) limits parent or guardian access to records for individuals between the ages 12 and 17 years old. We will say yes to all reasonable requests. 0 for all other languages or to schedule an interpreter or request assistance, The Interpreter Services department can also be reached by email: InterpreterDispatchDesk@alamedahealthsystem.org. Your health information is reviewed and updated in your electronic medical record each visit. (Android not iPhone), Mandarin Oakland, CA (188) San Leandro, CA (125) Alameda, CA (87) Hayward, CA (3) . Your name and e-mail address will be treated with the same care and privacy given your health records and will never be sold or leased by MyChart. If the proxys legal relationship with the account holder changes, you are required to notify AHS immediately. 1411 East 31st Street A safe, private, and place to make the video call that has good lighting. . We will say yes unless a law requires us to share that information. Learn about Freeman financial aid options, pay your bill, apply for financial assistance, request assistance from our team, read our billing frequently asked questions and more. The Sliding Fee Discount is designed to provide discounted care to people who have no means, or limited means, to pay for services. Job Shift. For AHS Crisis Standard of Care Policy, click here. By using the SMS text message services, you further understand and acknowledge that text messages are not a substitute for professional or medical attention. You can apply four different ways in Alameda County: Once you submit your completed application, the Alameda County Social Services Agency will determine if you are eligibility. Work with a medical examiner or funeral director Collaborating in a team setting to determine best plan of care. We can share health information with a coroner, medical examiner, or funeral director when an individual dies. First time participating in a video visit? Pay Range: 59.32-77.41. . If you have an emergency, or think you need to speak to someone urgently, please do not use the email communication options provided to you by MyAlamedaHealth. MyAlamedaHealth should never be used for urgent matters. Box 1328 Durango, CO 81302 Health Advocates is a volunteer-powered, client-centered program that serves several thousand patients each year. Patients facing issues such as eviction, unsanitary housing, immigration concerns, or termination of their public benefits will be referred to one of our legal partners. Coordination system; Sit on Steering Committee Health Services Agency / Department Alameda County - Health Care Services . Please call the number below and we can help you determine what coverage is available to you. All pages within this Site and any material made available for download are the property of Alameda Health System (AHS) and/or its subsidiaries and affiliates. Schedule. The services associated with your costs. This Site or any portion thereof and all of its content is the property of AHS, its licensees, or its content providers, protected by United States and international copyright and other laws, and cannot be reproduced, duplicated, copied, published, sold, visited, or otherwise exploited for any commercial purpose without express written consent from AHS. All you need is your member ID card, date of birth and credit or debit card. Skip to Main Content. Select FacilityAlameda Health SystemAlameda HospitalCreedon Advanced Wound CareEastmont WellnessFairmont Rehabilitation and WellnessHayward WellnessHighland HospitalHighland WellnessJohn George Psychiatric HospitalMarina Wellness and Surgical AssociatesNewark WellnessPark Bridge Rehabilitation and WellnessSan Leandro HospitalSouth Shore Rehabilitation and WellnessI don't know. We aim to protect your privacy and security of your information. Building a Workplace Culture of Diversity and Inclusion Advocates have the unique opportunity of working with mid-county AHS consumers, offering the best of a coordinated continuum of care across AHS. If you are enrolled in Health Program of Alameda County and want assistance with your Medi-Cal application, call HealthPAC Customer Service at 1-877-879-9633 or Health Insurance Technician Enrollment Assistance at 1-800-422-9495, Monday to Friday, 8:30 a.m. 5 p.m. for assistance. EIN. Snapshot; Why Join Us; 173. . Paying your hospital bill is fast and easy with our online bill pay system. You will receive information on that within 30 45 days of being approved for Medi-Cal from Health Care Options (HCO). Alameda Health System Jobs. Quick Links. Website: www.alamedahealthsystem.org Headquarters: Oakland, CA Size: 5001 to 10000 Employees Founded: 1864 Type: Hospital Industry: Health Care Services & Hospitals Revenue: $25 to $100 million (USD) Alameda Health System is the East Bay's premier patient and family-centered care system. If you or your family members are unhappy with the outcome or resolution provided by management, the Risk Management Office assist with attempting to resolve your concerns or with filing a grievance to be investigated by our Patient Safety Department at (510) 437-8484. How else can we use or share your health information? If you were not issued an activation code, you may call your primary care clinic to get one or ask to sign up during your next office visit. Advocates are stationed at a help desk in the main lobby and make rounds with care providers supporting patient care and resource needs. We may say no to your request, but well tell you why in writing within 60 days. Where. Further, tests of a very sensitive nature are not released to MyChart. Prescription Drug Plan (PDP) 2. To prepare for your visit, go to my-ahs.org and read our Video Visit instructions. Whether you are a patient or a visitor, we are committed to ensuring that everyone receives excellent service. The content on the Site is provided for AHS and its patients only. March 2022. To find out more, read our privacy policy. . This is the required link: https://healthcomp.sapphiremrfhub.com/ . If access is restricted for planned maintenance of the MyAlamedaHealth system, every effort will be made to communicate downtime to all users in advance. Any unauthorized use automatically terminates the licenses and permission granted above by AHS. Your MyChart information comes directly from your electronic medical record at your doctor's office. If the patient is 18 years of age or older, their own proof of income would be required. The new notice will be available upon request in our facilities and on our web site. Featured Jobs . 7677 Oakport Street, 12thFloor San Leandro, CA 94577 (510) 267-8000 Log into MyChart and from the left menu, go to the Preferences section and select the appropriate option. Explains hospital regulations such as visiting hours, payment of accounts . Screening and enrolling patients in research studies. 1,344 Employees . OAKLAND, Calif., Oct. 11, 2019 /PRNewswire/ -- Alameda Health System (AHS) successfully launched its new Epic electronic health record (EHR) system last week. Our friendly volunteers and staff will help you with questions and concerns about your experience at AHS and ensure that the needs of all patient and family members are promptly cared for. You understand that you are under no obligation to authorize AHS to send text messages. NE, Suite D, Albuquerque, NM, 87102 . Check out our Application Timeline and FAQhere!, The Health Advocates Recruitment Team athealthadvocates@alamedahealthsystem.org or Juan Hurtado-Rodrguez, Interim Program Coordinator, at 510-437-4687 orjhurtado@alamedahealthsystem.org, Health Advocates Locations and Hours of Operation Navigating resources within the community and providing warm hand-offs to the next person in the communication chain. We may make your protected health information available electronically through one or more state, regional, or national information exchange services to other healthcare providers, health plans, and healthcare clearinghouses that request your information for treatment or payment for that treatment. AHS works with area faith leaders, including pastors, rabbis, and imams, to provide spiritual counseling and bereavement support to patients, their families, and employees. Your immigration status does not matter. Tell us what you want us to do, and we will follow your instructions. Timely reminders about needed doctor or dental visits. The estimate will not provide the amount you may incur as out-of-pocket expenses, as this amount is determined by your benefits as defined by your Insurance plan. Alameda County Board of Supervisors 1221 Oak Street, #536 Oakland, CA 94612 Gregory J. Ahern Alameda County Sheriff/Coroner Santa Rita Jail 5325 Broder Blvd. Heres what you can expect via your Video Visit: To support you during COVID-19/coronavirus and beyond, we are now offering both phone and video visits. Not all test results and related information are posted to the MyAlamedaHealth site. Upon accessing this Site, our web server collects and stores the following information: (1) the domain name from which you access the Internet; (2) the date and time you access the site; (3) the pages you visit; (4) the address of the website from which you linked directly to us; (5) the name and release number of the web browser software you are using; and (6) the IP (Internet Protocol) address of the computer you are using. HA partners with legal aid centers and rights advocates to offer patients legal services. Sign in. Employers / Post Job. AHS grants you a limited, revocable, nontransferable, and nonexclusive license to access and make personal use of the contents on this Site and the materials provided hereon, in addition to the accompanying services. Select Inquiry Type Login In. San Leandro, California . NE, Suite D, Albuquerque, NM, 87102 One-Time Payment In a rush and don't want to log in? To learn more about the Daisy Awards,click here. For more information about Health Advocates responsibilities, see our FAQs. Your Water. State DSS List of Immigration and Public Charge Organizations Alameda County, What types of information are you requesting? Alameda Health System is among the nation's richest environments for health care career satisfaction and advancement. Este portal de pacientes slo le permite comunicarse con su equipo de Alameda Health System. In the 1960s, Ambulatory Health Care Services, a network of neighborhood-based health clinics called Wellness Centers, was established. Conducting internal outreach for program projects. Please review AHS Notice of Privacy Practices for a thorough description of how we gather, use and protect your confidential medical information. Get in touch with online support or Sep 16, 2021 See your test results. You'll be able to see: The amount you owe to the hospital. What is the Health Advocates (HA) Program? Berkeley Public Health. In June 2015, the Alameda County Grand Jury published a report titled "Alameda Health System Governance and Oversight." The report focused on AHS's 2014 fiscal crisisthe need for a cash infusion of approximately $220 million to maintain financial stabilityand the governance and management issues that contributed to the crisis. If you have questions regarding patient estimates, please call our AHS Pre-Access team at 510-437-4055. We recommend you write down your questions before your visit. If you have questions regarding the application process please contact one of our Financial Counselors at 510-437-4961 our staff is available to assist you, Monday through Friday, 8:30 a.m. to 5:00 p.m. Their services are voluntary, confidential, and neutral from AHS operations. In these cases we never share your information unless you give us written permission: How do we typically use or share your health information? For additional information regarding Alameda Health System privacy practices, please reference the below documents: To help reduce the risk of exposure to viruses, such as COVID-19, our physicians are conducting telehealth visits (video visits) for patients who need to be seen but prefer to stay at home. Example: We use health information about you to manage your treatment and services. All other trademarks, service marks, and logos used in this Site, including but not limited to MyAlamedaHealth and Epic, are the trademarks, service marks, or logos of their respective owners. Online bill payment refund policy If there was an error in your transaction via Allina Health online bill pay, it is important to notify Customer Service at 612-262-9000 as soon as possible to begin the cancellation or refund process. Hayward Wellness San Leandro, CA 94577 (510) 267-8000 This question is for testing whether you are a human visitor and to prevent automated spam submissions. Alameda Health System (AHS) assumes no responsibility for how you use the information you obtain from this Site. View statements from University of New Mexico Health System 1131 University Blvd. If you have questions and would like additional information, you may contact the Medical Records Department at 510-437-4466. Alameda Health System jobs Stanislaus County jobs John Muir Health jobs . If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information. Shift Hours. help paying hospital bill. : Alameda Health System (AHS) recognizes the importance of patients access to information. Please Note: We are in-process of updating this policy and a new version will be posted on February 11, 2021. Alameda, California More. If you do not sign up, your healthcare providers office will contact you about 15 minutes before your appointment to give you video visit instructions. Home View All Jobs (403) Results, order, filter Jobs. You can file a grievance by phone, mail, fax, or email. Zoom We may contact you for additional information if necessary. What are the responsibilities of a Health Advocate? UPDATED 4/1/2022: Yes, the program has done targeted outreach to many high-need communities and is tracking characteristics of those applying for and receiving assistance including race and ethnicity, zip code, income, and family size. Start of main content. As of October, the most recent month for which data is available, more than 300,000 older immigrant adults who lack legal residency had enrolled in full Medi-Cal benefits, 30% more than the state . Mental Health Specialist II. Pay Through Your Bank Furthermore, this limited, revocable license does not include the right to: (i) any use of the content of the Site for the benefit of a third party or for personal financial benefit, except as MyAlamedaHealth has contemplated by these Terms and Conditions; (ii) any derivative use of the Site or its contents; (iii) any transmission or provision of any content from the Site or MyAlamedaHealth to a third party, except as specifically provided by these Terms and Conditions; (iv) any incorporation of data or other content from MyAlamedaHealth into a product designed, developed, marketed, sold, or licensed by you or on your behalf; (v) any use of data mining, robots, or similar data gathering and extraction tools; or (vi) any use of MyAlamedaHealth or the Site in a manner contrary to any applicable law. Board of Directors. Free Graduate Education through Post 9/11 GI Bill . It is extremely important that you keep your login name and password completely confidential. This information may be used by AHS for internal evaluation, quality control, and other reasons deemed appropriate by AHS. OAKLAND, Calif., Oct. 11, 2019 /PRNewswire/ -- Alameda Health System (AHS) successfully launched its new Epic electronic health record (EHR) system last week. -on bonus of $15,000 Opportunities to travel the world 30 days of paid vacation time each year Competitive and pay and bonuses - Lieutenant total compensation at 4 years of Service ($112,343.76 - with dependents stationed in San Diego) . (Android not iPhone), Zoom (), Russian Average Alameda Health System Clerk hourly pay in the United States is approximately $24.10 . If you have a clear preference for how we share your information in the situations described below, talk to us. Approved for Medi-Cal from Health care Services, please click the `` Forgot password '' link the., we can help you determine what coverage is available to you via the email address without... 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